Project Management Manager

Peter G. Wrisley, PMP

** **** ******* **, *******, NM

518-***-**** (cellular)

Certified as a Project Management Professional (PMP) by the Project Management Institute, project management’s leading global professional organization. Experienced Project Manager and Business Analyst in State IT systems including General Accounting, Purchasing,Project Cost, Fixed Assets, and Federal Aid Billing. A broad background in systems integration, consulting, product development, testing, quality assurance, and project management is complemented by state-of-the-art knowledge of computer software and applications. Expert user of packaged office software including over 20 years of experience with the Microsoft Office suite including: Word, Excel, PowerPoint, Visio, Outlook, Access, and Project.

EXPERIENCE

City of Dallas, Texas

Accounting System Upgrade

June, 2023 – December, 2024

As an independent contractor, Mr Wrisley is a Project Manager for the City of Dallas, TX coordinating the contractor, CGI, and the City’s efforts to upgrade their accounting system from an on-premises system with Advantage 3.9 to a hosted implementation of Advantage 4. This effort includes the conversion of existing functionality and data to a new, hosted environment, as well as the implementation of new functionality including: Grant Lifecycle Management, Performance Budgeting, and Travel Expense.

State of Texas Comptroller of Public Accounts

Procurement for Operation and Maintenance of the State of Texas Centralized Accounting System

July, 2022 – December, 2022

As an independent contractor, Mr Wrisley was Project Manager for the Texas Comptroller of Public Accounts (CPA) coordinating the development of a Request For Offer (RFO) for the next decade of the operation, maintenance, and support of the Statewide Centralized Accounting and Personnel/Payment System (CAPPS). Coordinated with Procurement, Contracting, Legal, Information Technology, and Fiscal Management staffs to ensure that this procurement could be completed in time for continuing support in State FY 2024 for ten years. Provided weekly status to representatives of all groups tracking status and handoffs between the parties.

HORIZONTAL INTEGRATION /OPTUM

West Virginia People’s Access to Help (PATH)

December, 2020 – November, 2021

The West Virginia Department of Health and Human Resources is developing an integrated system, West Virginia People’s Access to Help (PATH), replacing a variety of systems, incorporating Child Welfare, Family Assistance, Food and Nutrition, Child Support, and Child Care.

Mr. Wrisley was the contract Project Manager for the design, custom development, and implementation of the new system:

Engaged with the CGI subcontractor developing the CCWIS portion of the system to resolve design issues encountered during system development.

Point of contact for the WV IES project taking an active role in the management of the account.

Responsible for project activities and managing issues, concerns, and requirements.

Provided overall direction and project management for the WV IES Project team.

Coordinated the completion of deliverables across functional areas.

Provided subject matter expertise in project methodology, resource allocation, and facilitation.

Hands-on leadership to the DDI team as well as subject matter expertise and tactical execution.

IBM WATSON HEALTH GROUP – DIRECTOR OF CONSULTING

New York DOL Cúram Upgrade

April, 2018 – September, 2019

The New York State Department of Labor (DOL) started using IBM Watson Health Social Program Management Cúram software in 2001. Several applications were written using this product framework including the Worker Protection System (WPS) and Appeal Board System (ABS). These applications relied on old, unsupported versions of Cúram. This project upgraded both the ABS and WPS applications in order to bring them up to the latest version of Cúram (version 7.0.1).

WPS is used by the Asbestos Control Bureau, License & Certification Unit, and the Counsel's Office to manage inspection, notifications, and complaints – as well as generating summary reports supporting settlements and prosecutions. ABS is used by the Unemployment Insurance Appeal Board to record events in Appeal Cases received from the Unemployment Insurance Division's Mainframe system. The system: creates documents (Notices, documents, letters and decisions), schedules hearings for Administrative Law Judges, and provides pertinent information such as the times and dates included in Notices of Hearings

As Project Manager for IBM, roles and responsibilities included:

Principal for contact with the DOL

Manager for IBM and contractor staff performing business analysis and design;

Coordinated with offshore resources to track progress on reported software incidents;

Worked with SMEs to document use cases for how the upgraded systems would be used;

Worked with quality assurance contractors to ensure that existing system functionality was preserved, improved, or deprecated.

CGI –DIRECTOR OF CONSULTING, AUSTIN, TX

Texas CCWIS IMPACT Modernization Project

October, 2016 – March, 2018

Mr. Wrisley was the Subject Matter Expert lead for the IMPACT Modernization Project. IMPACT is the Texas Comprehensive Child Welfare Information System (CCWIS) for the Texas Department of Family and Protective Services. Worked with central office and field representatives to define and refine business requirements and functional designs for the IMPACT Modernization Project. IMPACT is the Comprehensive Child Welfare Information System (CCWIS) for Texas which is used to manage casework involved in reports of child abuse and neglect, foster care, and adoption. Responsible for business analysis and design in all areas of the system, including: casework, administration, legal actions, financial, and Federal or State reporting. Managed the CGI team subcontracted to Infosys for design and functional expertise.

CGI –DIRECTOR OF CONSULTING, LANSING, MI

Michigan Statewide Integrated Governmental Management Application (SIGMA)

September, 2015 – October, 2016

For the implementation of Managed Advantage financial systems solution for the State of Michigan, served as Implementation Lead for Michigan's Department of Health and Human Services (MDHHS). This project was a major component of the overall Statewide Integrated Governmental Management Application (SIGMA) project. Led the team of State, consultant, and CGI staff providing intensive support to MDHHS in the conversion, configuration, and testing of the Cost Allocation model for the department which allocates in excess of $1B per year to Federal and State funding sources. Wrote the SOW for this critical path work needed to ensure a Go/No Go decision for the implementation of the new SIGMA statewide financial system. Coordinated with SIGMA program leadership, CGI experts in Program/Project cost accounting, and the MDHHS Directors of Finance, Accounting, and Budget to bring this project in on-time and within budget. Performed all project planning and reported status to both SIGMA program management and MDHHS. Managed risks and issues including: identification, analysis, response planning, tracking, and closure.

FireWatch Texas, LLC

FireWatch Product Development

September, 2014 – September, 2015

As an independent contractor for FireWatch Texas, served as Project Manager for the field testing and quality assurance of integrated hardware and software products used in the mobile, remote sensing of wildfires. Responsible for project planning, resource coordination, and on-site documentation for test deployments for the Texas Forest Service. Initiated, planned, and tracked delivery of product development in a Scrum framework utilizing MS Word, Digital photography, and MS Project. Coordinated resources in Berlin, Germany, Baton Rouge, LA, Austin, TX, and Phoenix, AZ.

Texas Department of Child and Family Services

Texas Childcare Licensing Automation Support System (CLASS)

September, 2013 – August, 2015

As an independent contractor, served as Project Manager for maintenance and enhancement projects of the Childcare Licensing Automation Support System (CLASS) and its companion mobile package CLASSMate for the Texas Department of Family and Protective Services (DFPS). Led projects to improve and refine the business process of inspections for childcare facilities (day care, residential care, and foster care homes). These projects include:

Enhancing the ability of inspectors to quantify, prioritize and track workload;

Implementing enforcement through administrative penalties in lieu of serious regulatory action;

Interface to DFPS accounting for cash receipts, adjustments, and NSF; and

Implemented the standards of the Americans with Disabilities Act (ADA) Section 508.

Authored and maintained project plans and reported status to DFPS IT and DFPS Child Care Licensing stakeholders. Managed project planning, risk, communications, and project status employing the Texas Project Delivery Framework and DFPS IT standards.

NY State Energy Research and Development

NYSERDA Enterprise Database Integration Project

February, 2012 – January, 2013

PM for the Enterprise Database Integration Project, a one year Agile/Scrum effort to standardize various energy savings incentive program systems and integrate information across the New York State Energy Research and Development (NYSERDA) lines of business with a Data Warehouse, SharePoint collaboration/workflow, and an Enterprise Service Bus. The effort serving the Commercial and Industrial segment of NYSERDA consists of five different subprojects: Creation of the organization’s first enterprise data warehouse, adding workflow and collaboration to existing line-of-business systems, standardizing the codebase of the line of business systems to .NET 4, automating information flows from the line of business systems to and from the NYSERDA accounting system, and integration with the NYS Consolidated Funding Application system. Roadmap-level project plans for this agile project were maintained in MS Project 2010 and down converted to MS Project 2007 for consumption by the client. Detailed management for software development was handled using the Microsoft Team Foundation Server, MS Word, MS Excel, and MS PowerPoint.

NY State Office for People with Developmental Disabilities

NY OPWDD M/WBE Monitoring and Compliance System

November, 2011 – December, 2012

As a subcontractor, performed as the Quality Assurance vendor for the prime contractor, assisted the New York State Office for People with Developmental Disabilities (OPWDD) with the implementation of a M/WBE Monitoring and Compliance system. The system is a SaaS offering and connects to the existing NYS financial system and the Empire State Development Corporation for the purpose of collecting and monitoring financial information with the objective of meeting M/WBE State and Federal contracting goals and requirements. Coordinated the efforts of the OPWDD, the prime contractor, Knowledge Builders, and the SaaS contractor, Early Morning Software of Baltimore, MD, using Sherpa, Evernote, MS Word, and MS Excel.

New York Office of Mental Health

OMH Legacy System Integration Project

July, 2010 – May, 2011

As an independent contractor, Mr Wrisley was Project manager for the New York State Office for Mental Health (OMH) Legacy System Integration project, a part of the program to implement the New York Statewide Financial System (SFS) based on the Oracle PeopleSoft Enterprise Resource Planning (ERP) solution. Historically, State agencies used a decentralized approach to process, record and report financial transactions. The SFS will replace the current Central Accounting System to create a new core financial management system. With approximately 30 other state agencies, OMH continued to operate its legacy financial system and interface SFS until full migration in the future. The legacy system is mainframe-based on an IDMS database, 350+ ADSO online/batch components, and EZTRIEVE reports.

Specific duties:

Oversaw DDI for the changes to the legacy system;

Responsible for overall management including: planning, scheduling, and quality control;

Coordinated between: CIT Technical Services, Application Services, OMH Finance, and Central Business Office bureaus as well as the central SFS Program organization;

Developed project schedules, monitored against the schedule; and

Detailed weekly and monthly project status to OMH management and staff.

A Project Management Plan was developed using MS Project, MS Word, MS PowerPoint, and MS Excel: Project Charter, Master Project Management Plan, Risk and Issue Management Plan, Communications Plan, Quality Management Plan, Configuration Management Plan, and the Training Plan.

Indiana Department of Child Services

IN Statewide Automated Child Welfare Information System (SACWIS)

December, 2008 – June, 2010

Contract project manager for the Indiana Statewide Automated Child Welfare Information System (SACWIS) for the Indiana Department of Child Services. The project is maintaining the existing ICWIS system, a hybrid of client-server PowerBuilder system and .NET originally designed and implemented on an Oracle database. In parallel, the project is developing an entirely new CCWIS, the Management Interface for Indiana’s Kids (MaGIK). This system was planned to be web-enabled with a .NET framework based on MS SQL Server. Specific duties:

Led the development of MaGIK use cases and monitored the Scrum/Crystal process;

Integrated the Project Plan for MaGIK development and ICWIS maintenance in MS Project;

Provided MS Word, MS PowerPoint, MS Excel project status for the Exec. Steering Committee;

Validated the system met federal requirements, e.g., SACWIS, AFCARS, NCANDS, NYTD, etc.;

Acted as a principal on the Governance team for the project; and

Assisted in the preparation of the IAPD, PAPD, and APD for the ACF Child Welfare Bureau.

New York State Division of Criminal Justice Services (DCJS)

Criminal and Civil History (CCH) system

February, 2007 – July, 2008

Contract project manager for the Legacy Renewal project to migrate the Criminal and Civil History (CCH) system for the New York State Division of Criminal Justice Services (DCJS). The migration was from a Unisys mainframe to an Oracle/J2EE environment operating within the eJustice portal. The CCH system is the central repository for criminal history and identification serving the integrated justice community of the State of New York, including: New York State Police, Department of Corrections, Division of Probation and Correctional Alternatives, as well as county, city, town and village law enforcement. Interfaces are maintained with State entities such as the Office of Court Administration, as well as with the National Crime Information Center (NCIC), the Interstate Identification Index (III), and the National Law Enforcement Teletype System (NLETS).

Initiated and planned delivery of for the Legacy Renewal project utilizing MS Project and the Rational Unified Process (RUP). The Project Management Plan was developed using MS Word and MS Excel consisting of: Project Charter, Master Project Management Plan, Risk and Issue Management Plan, Communications Plan, Quality Management Plan, Configuration Management Plan, and the Training Plan. Detailed project schedules were maintained by Mr. Wrisley and the PM for the UNISYS in MS Project 2007 with monthly update releases.

New York Department of Family Assistance, Office of Children and Family Services

New York Statewide Automated Child Welfare Information System (CONNECTIONS)

May, 2004 – February, 2007

As an independent contractor, provided business analysis, design, and project management services to the New York State Department of Family Assistance, Office of Children and Family Services (OCFS) for the Statewide Automated Child Welfare Information System CONNECTIONS project, using MS Word, MS Excel, MS PowerPoint, and MS Project. Responsible for designs in key functional areas: Eligibility (Title IV-B, Title IV-E, Title XIX), Legal Activities/Status, and interfaces for Child Support Enforcement, Medicaid, and the Welfare Management System. Primary point of contact between casework, legal staff, policy makers and the project for these activities.

AMERICAN MANAGEMENT SYSTEMS, INC., SENIOR PRINCIPAL CONSULTANT

On-line Resource for the Children of Alaska (ORCA)

March 2003 – February, 2004

This project provided Alaska with a real-time, web-based Statewide Automated Child Welfare Information System (SACWIS). Deputy Project Manager and Functional Lead for On-line Resource for the Children of Alaska (ORCA) project with the Alaska Department of Health and Social Services, Office of Children's Services (OCS). Led requirements validation sessions and produced the Requirements Traceability Matrix (RTM) and Requirements Specifications with MS Word, MS Excel, and MS PowerPoint. Managed the Design Team which conducted JAD sessions to develop the system design, the interface design, conversion strategy, and conversion plan from baseline system data. Maintained the portions of the project schedule relating to Requirements Validation, the Functional Design, and the Interface Design in MS Project, as well as the earned value/burndown for the design process in MS Excel. Performed Quality Assurance for the project by ensuring agreed requirements were traced through development, testing, and delivery.

AMERICAN MANAGEMENT SYSTEMS, INC., SENIOR PRINCIPAL CONSULTANT

Ohio Client Registry Information System - Enhanced (CRIS-E)

April 2002 – February, 2003

This project maintained and enhanced the Ohio Department of Job and Family Services (ODJFS) Client Registry Information System - Enhanced (CRIS-E), a centralized, on-line system that serves all 88 of Ohio's County Departments of Job and Family Services in the delivery of public assistance programs: Temporary Aid for Needy Families (TANF), Child Care, Food Stamps and Ohio Health Insurance (Medicaid).

Under a Quarterly Deliverable Agreement as Deputy Project Manager, managed staff of 30 contractors in the execution of system development and production support projects in Requirements Definition, Design, Programming, Testing, and Implementation. Examples of such projects include:

Implementation of a web-based front end to CRIS-E based on a third-party product;

A new Child Care subsystem tracking incidents/injuries to children in care statewide;

Developing requirements for the unique id of children in Child Care across all county systems;

Responding to legislative or departmental inquiries via client bureaus; and

Implementing changes to program eligibility or benefits.

Maintained the project schedule in MS Project for the scope of work defined by the Quarterly Deliverable Agreement. Ported information for labor to Niku Workbench (now Clarity). Project materials were prepared using MS Word, Excel, and PowerPoint.

AMERICAN MANAGEMENT SYSTEMS, INC., SENIOR PRINCIPAL CONSULTANT

Illinois Statewide Automated Child Welfare Information System (SACWIS)

May, 2001 – May, 2002

Functional Design Team Lead for the integration to interface the new SACWIS system with existing Departmental financial systems, such as accounts payable, accounts receivable, and federal claiming for Social Security Title IV-E Foster Care and Adoption Assistance, Title XIX Medicaid and Title IV-A Emergency Assistance programs, as well as claiming against other federal grants. Responsible for documenting existing and desired workflows, facilitating JAD sessions for Workflow Analysis and producing design deliverables using MS Word, Excel, and PowerPoint.

AMERICAN MANAGEMENT SYSTEMS, INC., SENIOR PRINCIPAL CONSULTANT

Ohio Integrated Client Management System (ICMS) Provider Update Process

November, 2000 – May, 2001

Project Manager for the design and development of the Ohio Department of Human Services (ODHS) Provider Update Process, a web-based process that enables updates to the Integrated Client Management System (ICMS) Resource Directory from external sources such as Ohio counties, FRHN Hubs, and state agencies. The design using MS Word, Excel, and PowerPoint, provides for the efficient handling of large quantities of data including: loading, editing, deduplication, and updating of the ICMS Resource Directory.

AMERICAN MANAGEMENT SYSTEMS, INC., SENIOR PRINCIPAL CONSULTANT

Kentucky Cares Project

October, 1999 – October, 2000

For the Commonwealth of Kentucky Governor’s Office of Technology (GOT) to designed, developed, and implemented a Needs Assessment interface with their web-enabled Kentucky Resource Directory. The Resource Directory is an on-line compendium of available services and providers throughout the entire state of Kentucky. For this project, we designed a needs assessment and screening tools that can be used to help asses an individual’s or family’s needs, and then direct them to the most appropriate services and providers, based on the individual’s location, circumstances, and characteristics. The Needs Assessment can be used by a caseworker, services provider, or directly by an individual through web-access terminals that are available in local school, libraries, and some government offices.

Deputy Project Manager and Functional Lead for the Kentucky Cares project. Worked closely with the client, and led a small team performing Joint Application Design (JAD) sessions. The products of these sessions using MS Word, Excel, and PowerPoint were functional designs covering all components of the system including: Guide to Services, Search Results, Folder, Help, Data Maintenance, and User Feedback. On completion of the design, the team regrouped into testing roles for the design and execution of the System Test and Client Acceptance test.

In a second phase of this project, the team enhanced the Needs Assessment web site by creating outline and fuzzy logic methods of accessing the Resource Directory: Service Screening, Self-Referral and the Facilitated Guide. Worked with the KY Cabinets for: Families & Children, Health, and Workforce Development to develop area-specific designs, and the conversion of the existing Resource Directory data for 24,000 providers to use the INFOLINE Taxonomy of Human Services.

AMERICAN MANAGEMENT SYSTEMS, INC., SENIOR PRINCIPAL CONSULTANT

Ohio Integrated Client Management System (ICMS)

March, 1998 – April 1999

For the Ohio Department of Human Services was the Deputy Project Manager and Functional Lead for, the design of the Integrated Client Management System (ICMS), a web-enabled case management system which facilitated information sharing across the Ohio’s various human services legacy information systems, enabling caseworkers to coordinate and deliver services. The application included: Visit Records, Screening, Registration, Assessment, Plans, and a Resource Directory. The design was undertaken under an ambitious schedule and was completed after five months of intensive Joint Application Design (JAD) sessions. A mix of staff caseworkers and senior managers from a dozen Ohio counties attended the JAD sessions. Responsibilities included the planning and development of JAD session materials, facilitating the JAD sessions, coordinating the activities of the multiple design teams, assisting in the development of the Design Topic Papers, and editing final documents for compliance with project requirements. All materials and deliverables were prepared using MS Word, Excel, and PowerPoint

AMERICAN MANAGEMENT SYSTEMS, INC., SENIOR PRINCIPAL CONSULTANT

Colorado County Financial System Design Study

August, 1997 – March, 1998

Deputy Project Manager and Functional Lead for the team of Business Analysts who performed the County Financial System Design study, an analysis of the Colorado Department of Human Services financial management systems, financial business processes, and the functional requirements needed to plan a new accounting and financial system in order to meet welfare reform mandates at the federal, state and local levels. Sessions were held with functional and technical representatives for each of the systems involved with the processing of county costs. From the information gathered in these sessions, a model of the existing County financial system was developed using MS Word, Excel, and PowerPoint. In order to develop a consensus for the new system’s requirements held additional sessions with the CDHS management and the accountants responsible for County Accounting. The team created a general design, a MS Project high-level project plan, and a cost schedule for the implementation of a new County Financial Management System.

AMERICAN MANAGEMENT SYSTEMS, INC., SENIOR PRINCIPAL CONSULTANT

Ohio Child Support Enforcement Tracking System (SETS)

March, 1997 – August, 1997

The Ohio Department of Human Services (ODHS)-administers the State’s county-run child support program. To support the county and state child support business practices, the Statewide Child Support Enforcement Tracking System (SETS) project was implemented in phases across Ohio’s 88 counties. While the State of Ohio is responsible for systems integration and development of the application’s code, AMS is responsible for project management, planning and quality assurance, conversion, implementation, user support, help desk operations, and training.

Team Lead for the business analysts who performed a series of studies. First, a study established understanding the Department and various County Support Enforcement agencies’ requirements for the generation of legal forms. The next study documented with MS Word and Excel how a client-server based forms-generation package had been integrated with SETS and the status of the integration. Finally, the team developed of alternative future scenarios for integrated forms-generation including county-specific forms

AMERICAN MANAGEMENT SYSTEMS, INC., PRINCIPAL CONSULTANT

New Mexico Family Automated Client Tracking System (FACTS)

August, 1996 – March, 1997

For the State of New Mexico, Department of Children Youth and Families (CYFD), AMS led the full life-cycle development, from requirements validation through system design and development of the Family Automated Client Tracking System (FACTS). Customization of the baseline AMS SACWIS gave the system a look and feel that responded to the State’s unique business practices and needs. Additional functionality to support adult services, child day care, and juvenile justice was added to the system.

As Deputy Project Manager and Design Team Lead, managed the detailed design of modifications to the Case and Service Management segments of the FACTS project. Responsibilities included leading design sessions with CYFD and AMS personnel, coordinating the activities of the design team, assisting in the development of the Detailed Modifications Document in MS Word, and Excel – with reviews ensuring that documentation was compliant with State requirements.

AMERICAN MANAGEMENT SYSTEMS, INC., PRINCIPAL CONSULTANT

Telia Data, AB Usage Pricing Project

September, 1994 – August, 1996

As a member of AMS’ Telecommunications Industry Group, served as Project Manager for the Usage Pricing (UP) project at Telia Data, AB in Stockholm, Sweden. UP was one component of the overall TieLine program, which handled provisioning, pricing, billing, and accounts receivable for fixed-wire telephones in Sweden. UP implemented pricing plans consisted of rules which specified the selection of usage (phone calls) and specified discount processing for the calls. For example, a Pricing Plan called “Friends in the World” would allow a telephone customer who subscribed to this plan to receive a discount of 10% for every international call made by the customer during the hours 5 PM to 5 AM. On a continuous basis UP is a component to process usage - records of customer phone calls - for each customer applying price plans to calculate discounts and net charges. This involves the processing of as many as 30 million calls per day.

Responsible for managing product maintenance, required modifications, price plan implementation and testing, as well as the transition of support from the AMS team to Telia Data employees. Responsible for maintaining CMMI level 3 standards as well as ISO-9000 adherence for this location. Responsible for continuing product enhancement in cooperation with parallel projects in Groningen, The Netherlands and Bern, Switzerland, and Denver, Colorado.

April, 1989 – August 1994

Other highlights of AMS projects:

Utah Department of Transportation, December 1993 – September, 1994, Project Manager for the customization of the Government Financial System (GFS) for cost accounting and interfaces to UDOT departmental lab systems.

Utah Department of Finance, June, 1993 – November, 1993, Functional Design Lead for the customization of the Government Financial System (GFS) for the Financial Information Network (FI-NET)

New Mexico State Highway and Transportation Department, November, 1992 – May, 1993, Project Manager for customization of the Federal Aid Billing module of GFS and assistance in support for closing multiple fiscal year’s books.

Colorado Department of Transportation, December, 1991 – December, 1992, Project Manager for the modification and implementation of the Federal Aid Billing Module of GFS.

Colorado Auditor’s Office, December, 1989 – November, 1991, Technical Lead for the customization of GFS for the Colorado Financial Reporting System (COFRS).

US Department of the Interior, April, 1989 – November, 1989, Project Manager for the design of Payroll Interfaces to the Federal Financial System (FFS) for a variety of Bureaus of the US Department of the Interior: Mines, Fish and Wildlife, Indian Affairs, Reclamation, and Land Management.

HIGHLIGHTS OF PREVIOUS EXPERIENCE

Computer Associates, International, Inc., May,

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