Customer Service Loan Officer

MD RASHEDUZZAMAN

Brooklyn, NY. Cell: 347-***-****

Email: **************@*****.***

Work Experience:

• ISLAMI BANK BANGLADESH PLC,

Teller and Loan Officer

August 2020 to December 2024(Noakhali, Bangladesh) Job Description:

• Deposit cash and check payments.

• Verifying customer documents and issuing loans.

• Deal and maintain property mortgage for customers.

• Actively look to connect with new people and

businesses to bring in new customers for the branch.

• Provide customer service by greeting customers,

answering their questions, addressing their concerns.

• Suggest ways to improve sales (e.g. planning,

marketing activities)

• Build productive trust relationships with customers.

• Meet and greet customers on the phone and in

person, attending to customers and processing

payments.

Al ARAFAH ISLAMI BANK LIMITED, Customer Relation

Officer and Card Division

March 2020 to August 2020

(Dhaka, Bangladesh)

Job Description:

• Be a part of the marketing team.

• Actively look to connect with new people and

businesses to bring in new customers for the branch.

• Issuing new cards and canceling cards for customers.

• Provide customer service by greeting customers,

answering their questions, addressing their concerns..

• Suggest ways to improve sales (e.g. planning,

marketing activities)

• Build productive trust relationships with customers. SHAHIN CADET SCHOOL,

Assistant Teacher (English)

January 2018 to December 2018

(Chittagong, Bangladesh)

Job Description:

• Plan, prepare and deliver lesson plans and

instructional materials that facilitate active learning.

• Fostering a positive learning environment.

• Promoting social and emotional development.

LANGUAGE SKILL:

Bengali (Fluent),

English(Fluent)

Educational

Background:

Govt. Hazi Mohammad

Mohsin College

Chittagong, Bangladesh

Masters of Arts (English).

(2013-2014)

Bachelor of Arts (English).

(2008-2012)

High School:

Chunti Hakimia Kamil

Madrasah,Chittagong

Bangladesh.(1st Grade to 12th

Grade)

Computer Skill:

• Proficient and basic

troubleshooting

capability with

computer.

• Microsoft Word and

Excel.

VOLUNTEER WORK:

• Domestic Abuse

Awareness

Campaign (Mohsin

College)

• HIV/AIDS awareness

campaign(Mohsin

College)

Contact this candidate