Sales Associate International Airport
Resume:
Armane’e Marshall
Las Vegas, NV
*********@*****.***
WORK EXPERIENCE
PSA COORDINATOR
Harry Reid International Airport
September 2022 – March 2023
Provided support to customers including, but not limited to answering passengers questions, assigning seats, and scanning boarding passes.
Assist customers with mobility issues during boarding ensuring they are taken to their required destination and/or the boarding of their flight.
SALES ASSOCIATE
Uggs/Deckers Brands
November 2022 = January 2023
Listen to each customer and offer recommendations and current product knowledge in response to their needs
Operate as a team with other associates, and cooperate to achieve business goals
Greet customers promptly and courteously as they enter the store
Ensure all customer questions are addressed accurately and responded to before they leave
Provide exceptional service from start to finish, including effectively communicating our return policy with customers in-store and over the phone
Maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code
Operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers
Maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting
PACKER/PROBLEM SOLVER
Amazon – Las Vegas, NV
October 2021-November 2021
Meet and exceed productivity goals (usually at least 65 packages scanned per hour).
Operate equipment such as taping and dunnage machines correctly.
Secure items with dunnage to protect them from damage during shipping.
Work together with fellow associates – such as waterspiders – to ensure all resources needed to do the job sufficiently are provided.
Use a handheld tape gun to seal boxes before they are shipped out.
Unfold and fold boxes in preparation for placing items inside before packing.
Use safe lifting procedures to handle bulky and heavy items.
Apply labels to packaged items in preparation for outbound shipping.
Customer service representative/ corporate claims department
Intouchcx Nike- Las Vegas,NV
January 2024-
Ability to file claims on defective merchandise’s for consumers under warranty
Placing and/or tracking consumers orders
Assisting customers with denied orders within the systems
Maintaining a very well organized, clean, safe workspace
Ability to complete more task than what is required within work hours
Greeting customers in beginning of calls helping them to feel welcomed and accepted
Ability to manage high and low call volumes
EDUCATION
Diploma
Canyon Springs High School
2021
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