D C Care Management, Customer Service, motionvibe, salesforce
Resume:
Stephon
Scarborough
Experience
Education
Skills
Stephon Scarborough
Washington, D.C.20032
*************@*****.***
A committed member of an interdisciplinary team with more than six years of
consumer-oriented experience. Experience with providing direct services for clients
with psychiatric disorders through the development of therapeutic relationships.
Skilled in the development and implementation of client care management and
planning, prevention of security breaches, and detailed documentation.
COREDC/’ Shift Supervisor
DECEMBER 2021-PRESENT WASHINGTON, DC 20024
Screening all clients and visitors to prevent the introduction of contraband into the facility.
Educating clients about the program policies and procedures to ensure compliance.
Ensuring that clients properly sign in and out of the facility in accordance with applicable
rules. Assist in the control of aggressive behaviors and the implementation of interventions.
Conduct security checks throughout the facility including all hallways, stairwells, floors,
bathrooms, and other common to ent security breaches. Participates in the intake
and adr ions of individuals in the facility through the accurate documentation of
demographic information and all other required information. Assist with room preparation
and room turnover for new clients. Co-lead weekly community meetings for clients.
Perform other tasks as assigned.
D.C. FEMS / EMT RECRUIT
MAY 2021 - AUGUST 2021 WASHINGTON, DC 20032
Responsibilities include driving and/ or traveling by medic unit, for psychiatrically unstable,
alcohol and drug-intoxicated patients promptly and efficiently in response to calls for
emergency medical care. Checking vitals while stabilizing pati ionally and safely
GAMESTOP’ SHIFT MANAGER
DECEMBER 2015- OCTOBER 2020, OXON HILL, MD 20750
Responsibilities include assisting the store management team in supervising all
store activities as well as providing friendly open and enthusiastic service to
customers, in person, and on the phone, including answering questions and
assisting with product selection, purchase, or inventory control, loss prevention,
restocking, store cleaning, and maintenance.
Freddie MAC/ YEAR UP INTERN
JULY 2016- - JULY 2017, TYSONS CORNER, VA’
Responsibilities include weekly evaluations of Mark Center facilities to update
software and produce database reports while coordinating with various managers,
vendors, and officers to schedule maintenance repairs and presentations. Duties
also include operating as a service point of contact for help-desk while providing
daily technical support for email, network connectivity, and computer and software
set-up.
Lee Central High School/ High School Diploma
‘AUGUST 2008 - JUNE 2012, BISHOPVILLE, SC
Skills include management, detail organization, leadership, time management,
interpersonal, communication, and customer service.
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