Customer Service Representative

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Joshua Bearden

Set Lighting Tech

Address Atlanta, Georgia 30307

Phone 770-***-****

E-mail ******.*.*******@*****.***

Working in different fields has offered me the opportunity to acquire skills that I have been able to grow and refine with each endeavor I have undertaken. I have an extensive background in customer service that has taught me how to interact with people as a customer service representative, as a coworker, and even helped me be more patient as a customer. I am able to work equally well in a retail environment, an office, or the craziness of a film set. I can readily analyze a situation and determine how to proceed and clearly communicate with those around me. I am comfortable working with a team or individually to accomplish my tasks. My experiences have given me the confidence to take on new challenges with conviction and excitement.

Work History

Oct 2018 -

Current

Set Lighting Tech

Freelance, Atlanta, Georgia

On set, I work long hours in fast paced and dynamic environments that demand attentiveness and decisive action to perform my duties efficiently and safely. Communication is imperative to execute a task as it is called out and confirm it is being completed. I must stay current on advances to equipment as well as data and lighting systems so I can trouble shoot any issues that may arise. My main responsibilities are to set and focus lights, make sure power is provided to the entire set, organize and maintain the gear, and work with other departments to create the final images seen on screen.

Oct 2017 -

Sep 2018

Independent Insurance Adjuster

Freelance, Atlanta, Georgia

I attended Mile High Adjusters for my Texas All-Lines Adjuster license. I became Level 3 certified in Xactimate 28 property claims software. I worked commercial insurance claims across Florida evaluating flood and wind damage to buildings caused by Hurricane Irma. The scope of claims varied from small sheds up to state prison facilities.

Mar 2017 -

Oct 2017

Builder

Food Trucks South, Marietta, Georgia

Worked with a small team to modify new trucks into top of the line food trucks built to each client's custom needs. I worked on all aspects of the trucks from

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adding concession windows to installation of the electrical systems, gas lines, flooring, and walls, to the testing and installation of the appliances. Mar 2012 -

Mar 2017

Customer Service Representative

KEH Camera, Smyrna, Georgia

I first worked in the sales department before migrating to the purchasing department. In both roles, via email and phone calls I navigated questions about grading equipment, included accessories, shipping, and more. As a member of the purchasing department, I also traveled around the country to work in-store buying events and trade shows connecting directly with customers to evaluate and purchase their gear onsite.

Aug 2009 -

Feb 2012

Glazer

Commercial Glass-Works, Las Vegas, Nevada

I worked for a small glass company installing and mounting windows and doors on commercial construction sites. I learned proper handling of glass, the use of specialty tools, as well as other skills to safely complete the project. Jun 1997 -

Jul 2009

Sales Associate

Wolf Camera And Video, Atlanta, Georgia

Working as a sales associate was one of the most important and beneficial opportunities I had as I began my professional work experience. Throughout my 12 years at Wolf Camera, I continuously educated myself about the various types of camera equipment and strove to improve my ability to serve my customers as well as my employer. After being promoted the the flagship store, I was consistently the top producing salesperson for the majority of my time at that location.

Education

Aug 1994 -

May 1998

High School Diploma

Sprayberry High School - Marietta, GA

Additional Information

My IMDb page:

https://www.imdb.com/name/nm11322310/?ref_=nv_sr_srsg_0_tt_0_nm_8_q_josh%2520bearden

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