Life Insurance Customer Service

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RELATIONSHIPS.

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C O N TACTS

817-***-****

*************@*****.***

9117 Golden Hollow In, fort

worth, TX 76179, Fort worth,

76179, United States of

America

A B O U T M E

Highly motivated and skilled

professional seeking a

challenging role within a

dynamic team. Proven ability

to contribute meaningfully

and enhance organizational

productivity. Eager to

leverage expertise and

further develop professional

capabilities.

S K I L L S

MS WORD, POWERPOINT,

EXCEL

Financial Statement Analysis

Proficient in Extracting and

Processing Data

H O B B I E S

Music,Traveling,Play

Badminton

WORK E X P E R I E N C E

Cashier, Exxon Rhome, Tx

Sep 2024 - Feb 2025

• Processed customer payments accurately and efficiently using cash registers.

• Assisted customers with checkout, providing friendly and helpful service.

• Maintained organized cash register operations.

• Contributed to inventory management and merchandising displays. Customer Representative officer, Emaan Islamic Banking Sep 2017 - Feb 2022

• Provided exceptional customer service, addressing inquiries regarding products and services.

• Resolved customer complaints efficiently and professionally, ensuring timely resolution.

• Effectively investigated and addressed the root cause of customer issues.

• Communicated clearly and concisely with customers to provide information and solutions.

• Up-sold and cross-sold products/services to increase revenue.

• Maintained accurate records of customer interactions.

• Collaborated with team members to achieve targets. Sales Officer, Jubilee Life Insurance

Feb 2017 - Jul 2017

• Consistently exceeded sales targets by effectively pitching life insurance plans tailored to individual client investment and protection needs.

• Proficiently conducted financial needs analyses to identify and present optimal investment and protection solutions.

• Managed the complete sales cycle, from lead generation and qualification to closing deals and cultivating lasting client relationships.

• Developed and delivered compelling presentations to educate clients on the importance of insurance and the benefits of the company's product offerings.

• Built a strong referral network by leveraging existing client relationships and proactively seeking new business opportunities.

• Served as a trusted financial advisor, providing expert guidance and support to clients throughout the decision-making process.

E D U C ATION

STRATEGIC

PLANNING AND

MANAGING CLIENT

RELATIONSHIPS.

ACCOMPLISHED

AND AMBITIOUS

[JOB TITLE] WITH

[NUMBER] YEARS'

EXPERIENCE IN

STRATEGIC

PLANNING AND

MANAGING CLIENT

RELATIONSHIPS.

SOLIYA

E X T R A -

C U R R I C U L A R

A C T I V I T I E S

Attended inter college

management meet

Winner of various

presentation

competitions

MBA (FINANCE), Foundation University Institute of Engineering & Management Sciences, Islamabad

2011

B.Com, Rawalpindi college of commerce

2009

ICS, Askari College for Girls, Rawalpindi

2005

Matriculation, The Academy School, Rawalpindi

2003

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