Customer Service Front Desk

347-***-**** / *****.*******@*****.*** / **** **th St, Woodside 13377, NY

Maeva BEGOT

WORK EXPERIENCE

EDUCATION

Hostess / Office Assistant

Online Certification (Fitness & Wellness), Completed 2024 Assistant Manager

Server

NASM

Le Bilboquet, NY

Nov 2024 – Jun 2025

Tartinery Grand

Central, NY

May 2022 – Sep 2024

- Supervised daily operations and provided customer service support

- Assisted with scheduling, membership management, and client relations

- Prepared reports and managed front desk workflows

- Greeted and seated guests in a high-end dining environment

- Managed reservations and supported front-office operations

- Handled guest inquiries and phone calls with professionalism

- Delivered prompt and courteous service in a busy NYC location

- Maintained menu knowledge and handled special requests

- Assisted with opening/closing duties and team coordination

- Customer Service & Hospitality

- Reservation & POS Systems

- Office Administration

- Conflict Resolution

- Scheduling & Front Desk Operations

- Team Leadership

- Fast Learner & Detail-Oriented

SKILLS

English

French

LANGUAGE

OBJECTIVE

Friendly and polished professional seeking a part-time hostess role. Skilled in creating welcoming environments, managing reservations, and ensuring a smooth guest experience.

Retro Fitness, Astoria

NY, Jan 2024 –

Present

Chevallier Bakery,

France

Oct 2021 – Mar 2022

Counter server

- Served pastries and coffee with a focus on customer satisfaction

- Handled cash register operations and maintained cleanliness Kaplan International London, UK (English Language Studies, 2020–2021) ESMOD Higher Fashion School, France (Fashion Studies), 2019-2020 L’Albanais High

School, France

Baccalaureate – Economics & Social Sciences, 2018–2019

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