Customer Service Social Media
Resume:
Maicy Standen
*************@*****.***
SUMMARY OF SKILLS
Enthusiastic and motivated new graduate with a passion for learning and a strong foundation in communications, eager to leverage my fresh perspective and energy to contribute effectively and grow within a dynamic team. A social media savvy, outgoing, and friendly individual who would make a fabulous addition to any team due to the ability to work well with everyone. Does well with time management, has good problem solving skills, and has a strong work ethic. Passionate about helping people and constantly strives to improve. EDUCATION
Bachelor of Arts in Communications, University of Hawaii, Honolulu HI May 2025 Relevant Coursework: Social Media, Public Speaking, Media Effects, Info and Com Tech Concepts, Public Relations Writing.
Associate of Communication, Johnson County Community College, Overland Park KS May 2023 RELEVANT EXPERIENCE
Barista, Tucker and Bevvy, Honolulu HI June 2024-Current
● Delivered exceptional customer service in a fast-paced environment, preparing beverages daily while ensuring accuracy, efficiency, and customer satisfaction.
● Operated espresso machine, maintained consistent drink quality, managed opening duties, and upheld high cleanliness standards.
Sales Associate, Hawaiian Island Creations, Honolulu HI August 2023-August 2024
● Communicated product knowledge to assist customers with purchasing decisions.
● Maintained an inviting sales floor and organized visual displays.
● Engaged customers in a friendly, approachable manner to promote products and store events. Beverage Cart Server, Canyon Creek Golf Club, Lenexa KS August 2021-May 2023
● Provided friendly and timely service to the golfers on-course, driving beverage carts and increasing sales through personalized recommendations and other sales techniques.
● Managed cash and card transactions and inventory on-the-go while navigating the course. All while maintaining a positive attitude with guests and working with clubhouse staff for smooth service. Host, Canyon Creek Golf Club, Lenexa KS August 2021-May 2023
● Greeted and seated guests with professionalism and warmth, managing waitlists and reservations to ensure a smooth and welcoming dining experience.
● Maintained efficient table rotations and communication between front and back of house teams to maximize seating capacity and reduce wait times during peak hours. VOLUNTEER WORK
Lambda Pi Eta Beach Clean Up, Waimanalo HI, — Volunteer February 8, 2025
● Participated in an LPE beach cleanup, removing litter and marine debris to protect local wildlife and ecosystems. Adopt a Family 2024 at Helping Hands Hawaii, Honolulu HI, — Volunteer December 4th-December 7th, 2024
● Assisted with donation drop-offs (collecting, sorting, and tagging clothes).
● Organized the holiday gift shopping and sorting for families. Safety Around Water YMCA swim program, Honolulu HI, — Swim instructor September 16th-September 20th, 2024
● Taught water safety skills to underprivileged elementary school students.
● Worked with special needs children to teach life saving skills. Projects Abroad, Galapagos Islands —English teacher and conservation ambassador January 2021-April 2021
● Taught English to Galapagos children of all ages for four months.
● Worked through basic vocabulary to conversations entirely in English.
● Volunteered to protect and preserve natural habitats by monitoring wildlife, assisting in conservation projects, and promoting environmental sustainability.
COMMUNITY INVOLVEMENT
Climate Future Forum, Hawaii State Capitol, Honolulu HI
● Worked with youth, lawmakers, and experts to be actively involved and influencing climate policy in Hawaii. Environmental Justice Club, Honolulu HI
● A group of passionate individuals who educate and help promote environmental justice issues in the community through facilitating volunteer opportunities and speaker events to help the UH community stay connected and informed on local & global environmental issues.
SKILLS
Computer: Google Workspace, Adobe Creative Suite, Microsoft 365 including Teams Language: Conversational Spanish
ACHIEVEMENTS
Dean’s List — Fall 2023, spring 2024, fall 2024
Lambda Pi Eta, Communications chapter — January 2024-May 2025 INTERESTS
● Enjoy writing and traveling during free time.
● Traveled to 20 countries worldwide.
● Vineyard tour and wine tasting in Casablanca and Colchagua Valley in Chile.
● Backpacking and hiking in Central America.
● Exploring cities in Europe.
● Trying unique cuisine and learning about different cultures in Asia.
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