Human Resources Talent Acquisition

EVELYN CRUZ

917-***-**** Cell

*********@****.***

Walden, NY

https://www.linkedin.com/in/evelyncny/

HIGH-IMPACT HUMAN RESOURCES DIRECTOR

Driving strategic HR initiatives to realize bottom-line results and enhance employee engagement to achieve organizational goals and objectives. Performance-driven professional with over 20 years of combined expertise in Human Resources management, recruiting, corporate, and employment laws. Demonstrated experience developing innovative HR initiatives to streamline processes and introduce cost containment strategies, resulting in significant savings. Bilingual (English/Spanish) communication, interpersonal relations, mentoring, negotiation, and organizational skills. Expertise in training and development, leadership development, culture change, organizational effectiveness, strategic planning, team building, employee relations, payroll administration, and benefits administration.

Additional Key competencies include:

• HR Compliance US & Canada • Employee Development • Program Development • Succession Planning

• Staff Recruiting & Retention • Organizational Development • Performance Management • Payroll Administration

• Talent Acquisition & Training • Project Management • Conflict Resolution/ Negotiations

• Compensation & Benefits • Process Improvement • ADP Workforce Now

TECHNICAL SKILLS built HR department’s intranet web pages to share vital HR information. Capable of designing and developing solutions enabling the HR department to streamline the benefits enrolment process, quickly gather policy confirmation data, and improve ad-hoc reports. Proficient in MS products with the ability to effectively grasp concepts/systems/reporting systems/ databases/software. HRIS: PeopleSoft Production, and Business Objects; Profile, Visio, Comp. Connect, PeopleSoft Queries, Manager Connection, Job Connect, ADP Workforce Now, Paychex, WinTeams, eHub Web: SharePoint, Recruiter Webtop, BrassRing, Oracle Financial Analyzer. Desktop: Proficient In MS Office Products; Word Perfect, Lotus 123

PROFESSIONAL EXPERIENCE

LCS Facility Group – 4M Company March 2024 – March 2025

HR Director- Ended due to Merger/RIF

•Managed all day-to-day HR responsibilities, including staffing, off-boarding, performance management, LOAs, Workers’ Compensation Cases, and reporting/analytics.

•Managed and executed the training and development of current employees to further their value to the organization and included cross-training in all capacities.

•Drove organization design, workforce planning, sourcing & staffing (including supporting the recruitment process), background checks, and collaborating with managers to understand the skillset and competencies required for the positions.

•Proactively identify improvement opportunities and implement improvements in a self-directed fashion.

•Translated (English/Spanish) policies, corporate communication, letters, training documents, light-duty job descriptions, and safety workplace rules.

•The first point of contact for employees’ concerns addressing issues, promoting a positive work environment by facilitating open communication and conflict resolution.

•Ensured compliance with federal, state, and local laws, including wage and hour regulations, updated company policies, and employee handbook.

•Payroll processing (including Certified Payrolls – Prevailing Wages) – ensuring accurate timekeeping and resolving discrepancies.

•Support employees with benefits, including enrollment, documentation, and questions.

•Oversaw assignments and daily workflow of subordinate staff in the department.

Société Générale December 2022 – July 2023

HR Project Manager – Extended Contract

Responsible for creating and managing Societe Generale’s legislative and regulatory compliance repository, ensuring employment law compliance for ten (10) states: CA, CT, GA, KS, IL, MI, OH, NY, NJ, and TX. Identify potential compliance risks and develop strategies to meet all policies. Reviewed the US and Canada Handbook for necessary/recommended updates. Developed internal controls and systems formulated to ensure that all Employment Law Posters/Notices were up to date and that required posters/notices were provided to all SG US-supported states. Collaborated with upper management to create the SG US Human Resources framework. Vetted vendors and provided recommendations for regulatory compliance and sustainability. Reviewed and updated GPS controls for both the US and Canada. Created a weekly HR Compliance Newsletter from various legal resources relevant to the financial industry and impacting SG’s workforce.

EverCare – Short-term Role – Company Restructure - Severance February 2022 -September 2022

H.R. Director, Newburgh NY

●Manage all day-to-day HR responsibilities, including leave administration, FMLA, PFL, and benefits administration. Partnered with the insurance broker to implement the benefits portal to facilitate the open enrollment process and continued enrollment/terminations.

●Tracked and maintained employee licensures and certifications.

●Responsible for two scorecard deliverables, Leadership/Compliance.

●Maintained the ADP WorkforceNow data/dashboard and partnered with Finance to ensure PFL/COVID (other government programs) credits to the company, significantly impacting the budget.

●Audited/processed bi-weekly payroll via the ADP WorkforceNow system.

●Reviewed/managed all onboarding, exiting, performance management, DMV audits, and employee relations investigations.

●Reviewed/performed policy and handbook updates.

●Responsible for all statutory reporting, EEO-1 Survey, BLR Multiple Site Report, Vets 100, ACA Reporting, NY State Disability Benefit Quarterly reporting, Healthcare HR Audits, Worker’s Compensation, etc.

Amscan, Inc. – Distribution Center – Managed staff of five September 2020 – May 2021

H.R. Manager, VP Chester, NY – Ended due to COVID – Caring for Parents

•Managed all day-to-day HR responsibilities, including salary/bonus planning, staffing, off-boarding, performance management, and reporting/analytics. Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary actions. Audited Payroll.

•Working knowledge of warehouse safety & compliance

•Managed and executed the training and development of current employees to further their value to the organization to include cross-training in all major DC capacities.

•Trained and developed new and existing Leadership staff to meet the D.C.’s goals for production and accuracy.

•Ensured team followed procedures as they relate to SOP and safety.

•Successfully coordinated and managed a COVID-19 Clinic working with the Orange County, NY, Department of Health

•Drove a safe work environment to ensure employee safety.

•Continued efforts to build performance metrics and train all staff in those measures to optimize performance and return on investment.

•Drove organization design, workforce planning, sourcing & staffing (including supporting the recruitment process)

•Managed within established cost, productivity, quality, customer service, and human resources.

•Proactively identify improvement opportunities and implement improvements in a self-directed fashion.

•Implemented both an attendance Policy and a Corrective Action Process

•Translated (English/Spanish) policies, corporate communication, training documents, and safety workplace rules.

WORLD BUSINESS LENDERS, LLC September 2014 – September 2020

HR Manager, VP, New York – Managed staff of four – Ended due to COVID – Furloughed

Highlights:

•Traveled to various states to assess new acquisitions ' brick and mortar locations, policies and procedures, confirm the legitimacy of the business, and review benefits,

•Implemented ADP 401k Plan – Reviewed and confirmed plan design and vestiture schedule and continually reviewed funds and plan documents/reports with the Insurance broker.

•Enhanced current medical offerings and added Dental, Vision, Short-Term Disability, EAP, and Life Insurance. Introduced Plum Benefits – Discount access to exclusive savings on movie tickets, theme parks, hotels, tours, Broadway shows & more.

•Implemented policies and procedures for branches across the U.S. – CA, GA, TX, FL, CT, NY and NJ.

•Counsel employees and managers regarding employee relations issues and all HR inquiries, including, but not limited to, policy interpretation, benefits, and issue resolution.

•Facilitated full-cycle recruitment process; sourced, screened, and interviewed candidates. Train mid-level managers on quick interview processes, scheduling interviews on specific dates, and completing the assigned job-specific template questionnaires. Create specific role QR Codes, Sandwich Boards, Community Outreach Fairs, and Networking (on various job boards), and implement specific programs with government agencies and colleges.

•Conducted new hire orientation sessions and facilitated onboarding procedures.

•Minimize the legal risk to the company – ensure company policies comply with federal and state regulations, update employee policies, and implement a corrective action process.

•Manage HR’s third-party vendor relationships (ADP, Benefit Providers, Staffing Agencies, etc.)

•Manage the company Recruiter – manage the recruitment process cradle to crave.

•Manage benefit enrolments, COBRA, STD, Worker’s Comp., FMLA, and billing maintenance.

•Handle all unemployment hearings for all states.

•Managed training programs.

•Prepare documentation and provide recommendations on all investigations.

•Backup to Payroll Manager- responsible for Corporate and Retail branches.

EDUCATION & PROFESSIONAL DEVELOPMENT

Mercy College, Bronx, NY, Bachelor of Science in Organizational Management

Cornell University, 2-Year Business Certification

Latin American Institute – 2 years Theological Studies

Currently pursuing SHRM SPHR Certification

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