Customer Service Frito Lay

****************@*****.*** PH: 469-***-****

Kathy Howard Brodie

Objectives

● Seeking a position where I may display my strong customer service skills, the ability to work independently, multi-task, display analytical skills, provide confidentiality, and be a great team player. My Activities include: Volunteer – PepsiCo Heart walk; Team Fun Committee; United Way- Day of Caring & Food for Good. Professional Experience

Code Officer II- City of Dallas

● Serves as a Field Training Officer by performing inspection- related activities.

● Performs more complex inspections of sites to enforce ordinances concerning high grass and weeds, junk motor vehicles and dangerous buildings.

● Responds to emergency investigations and facilities abatements.

● Secures permits for the connection of the irrigation system to the water supply.

● Performs other special assignments as required.

●

Accounts Receivable – Frito Lay

● Cash Application – apply cash, research exceptions, and identify/resolve discrepancies

● Supplier Maintenance set-ups – maintain customer accounts, manage/update documents

● Weekly Download – statement of accounts from DB2 to Excel

● Resolve misbilled invoices and generate collection calls on past due balances. Accounts Payable – Frito Lay

● Customer Service

● Verify Accurate payments to Vendors

● Balance & Consolidate payments

● Analytical Reporting – Transactions, Bank Returns, Duplicate payments, & Set up/Changes

● Statistics Spreadsheets

A&M Marketing – Frito Lay

● Audit daily input of incoming co-op advertising claims

● Analyzing correct pricing to the class code

● Cash application

● Researching payment issues

● Internal/External Customer Service

Fixed Assets – Frito Lay

● Review & Set up CAR for projects

● Monitor Field Capital Projects

● Track/Analyze project spending, CIP, Open commitments, & Expense

● Perform Special projects

● Capitalize an enormous amount of field projects

● Complete Initial/Final Forecast

● Internal/External Field Customer service

● Project Maintenance – Transfers, Usages, Dates, etc…. FSV Trade Spend – Frito Lay

● Audit Distributor/Operator Claims/Administrative

● Strong Customer Service Skills with the ability to provide excellent written & oral communication

● Research/Resolve Deductions to minimize write-offs

● Provide Clerical support for Director/Managers such as – order/maintain supplies, process purchase orders, organize meetings and events, maintain Org. charts, on board new employees, order computer equipment for the department, distribute mail., and obtain/enter/verify data to process invoices Skilled In:

Oracle, PACMAN, Microsoft Office- Word, Excel, PowerPoint, SAP, TSO, AMP, TPM, MyBuy, SharePoint, Self Sufficient, Imaging/Image Vision, Detail Oriented, Proficiency, Dependability, and 25+ Years of Accounting Experience

Contact this candidate