Customer Service Team

Alajah Green

Orlando, FL *******.****@*****.*** LinkedIn: linkedin.com/in/AlajahGreen

Professional Summary

Adaptable and motivated professional with a background in customer service, logistics, and team leadership. Demonstrates a strong work ethic, attention to detail, and a passion for learning. Seeks a dynamic work environment that fosters growth, development, and meaningful contribution to organizational success.

Education

Dauphin County Technical School, Harrisburg, PA

Graduated 2019 – Criminal Justice/Police Science

Professional Experience

United States Postal Service — Clerk (TME/Parcel Handler)

Lake Mary, FL September 2021 – July 2025

Streamlined parcel sorting, scanning, and distribution in a high-volume logistics center.

Ensured compliance with USPS protocols and assisted in timely mail delivery operations.

Supported cross-functional team operations and maintained service standards.

Goodwill — Retail Associate

Mount Dora, FL July 2021 – September 2021

Managed incoming donations and kept the retail space organized and presentable.

Delivered friendly and efficient customer service on the sales floor.

Priced, tagged, and merchandised donated items.

ThredUp — Warehouse Associate

Mechanicsburg, PA October 2020 – July 2021

Inspected and processed pre-owned clothing for resale with accuracy and speed.

Maintained precise inventory records and met fulfillment targets.

Excelled in a fast-paced warehouse environment.

Rite Aid — Shift Lead

Harrisburg, PA July 2019 – January 2020

Oversaw daily store operations and provided leadership to front-end staff.

Handled customer issues, cash transactions, and inventory reconciliation.

Ensured smooth execution of shift responsibilities.

Key Skills

Customer Service & Communication

Mail Sorting & Parcel Handling

Team Collaboration

Inventory & Stock Management

Time Management

Cash Handling & POS Systems

Adaptability & Willingness to Learn

Contact this candidate