Insurance Agent Customer Service
Resume:
Robyn Nuttall
***** * ******** *** *** *** Oklahoma city, Ok 73142
HIGHLIGHTS OF SKILLS AND PROFESSIONAL EXPERIENCE
Software: Windows 10, 7, XP, and Vista, MS Word, Excel, Lotus, Great Plains Dynamics, Access, PowerPoint, Adobe Acrobat5.0, Mainsaver, Outlook, WordPerfect Suite, JP Morgan, AS400 accounting software. Citrix, Matrix, Teams.
WORK EXPERIENCE
2/2025 to current Licensed Insurance Agent.
Oklahoma City
Insurance Agent
Sales- Either phone or in person - talk with potential client about products from Combined Insurance. Prepare meeting with clients/employees to answer questions prior to enrollment dates. Enter information about company in Combineds website await approval then enroll employees who elect. Enter and submit information in system on tablet and laptop. Build relationships with clients. Talk to clients on phone to resolve issues. Refer to inusance customer service number if needed.
5/2024 to current Live Better
Edmond, OK
Home health aide
Various clients. General house work. Care and well being of client. Helping standing bye as move transport. Cook, clean homes as needed.
12/2022 to 9/2023 Newell Paper-Imperial Dade
Hattiesburg,MS
Accounts Payable Specialist
Answer phones. Proces invoices as they come in. Sort and direct mail or email. Process invoices in computer. Connect to corporate computer complete journal entry for payment process. Enter and process trucks as they come in from delivery.
9/2023 to 5/2024 and 4/2021 to 12/22 DoorDash
Customer care delivery driver.
Hattiesburg, MS and Oklahoma, Ok.
Deliver food or groceries to customers.
1/2021-4/2021 TVC Pro-Driver
Oklahoma City, Oklahoma remote work
CSR-Legal. 800-***-****
Answer phones, obtain information from member to open a case regarding ticket or any legal need. Try to attain 35 or more calls in a shift. Answer questions regarding cases by members. Transfer calls conference calls. write notes as each call comes in.
5/2013-5/2020 In Home Supportive Services
Sacramento, Lake and Mendocino County.
Two clients. (1) Joseph Adam's 5/2013 to 5/2020, (2) Gail Mayfield 2/2018 to 5/2020.
Assist client (2) with shower, prepare dinner, dishes, vacuum, laundry, dust, ride along to doctor appointments. Client (1) (11 years old now) prepare dinner, transport to doctor, lift and transfer from wheelchair to bed to car, client has g-tube 6 shakes a day, clean g-tube area daily, change g-tube every 3 months, client has pullups so changing is required, transfer to give shower, administer medicine two times daily.
10/2009 - 2/2010 and 5/2010 - 9/2010 Army Corps of Engineer Fayetteville, AR and Healdsburg, CA. Volunteer for Campground. Arkansas: Organized and filed maps for Land Management dealing with regulations for permits on Federal land. California: Entry gate Kiosk; Signed campers in/out. Received money, answered phones, made reservations for camping. Visitor Center; answered phones, checked campers in/out, cleaned and maintained visitor center, helped with activities for guests as needed.
9/2007 - 5/2009 AR Blue Cross Blue Shield (hired permanent 12/2007) Little Rock, AR
(Last Supervisor) Tara Mandeville Customer Accounts Supervisor 501-***-****
Membership Processor/Account Representative
Responsible for daily entry of membership applications, received and coded applications compared information in Amisys. Reconciled monthly group billing, maintained adjustments on Excel. Received daily applications from HIPAA, stamped, sorted, distributed, entered received in system. Data entry system used Amisys, also used FileNet.
University of Arkansas at Little Rock 1999-2002
Management Information Systems
Adult Student Advocacy/Adult Mentor
REFERENCES
Available upon request
Contact this candidate