Customer Service Administrative Support
Resume:
SUMMARY
SKILLS
Customer Service Excellence Effective
Communication (Written & Verbal)
Organizational Skills Stakeholder
Engagement Administrative Support
Problem-Solving & Critical Thinking Digital
Proficiency Attention to Detail Multitasking
Time Management Adaptability Teamwork &
Collaboration
EDUCATION
REFERENCES
PROFESSIONAL EXPERIENCE
Edgar Holts- Manager
Kukua Coffee
A. D Nkosi Secondary
National Senior Certificate
2015
Thando Zwane - Owner / Manager
Mangweni Tyre's and Auto Center
Kukua Coffee 2021 - 2024
Managed content uploads and updates across company digital platforms
Responded to online inquiries and ensured smooth day-to-day digital operations
Maintained organized digital records and supported internal administrative tasks
Facilitated effective communication across departments and with clients
Ensured clear, consistent messaging across all digital touchpoints Known for attention to detail, reliability, and strong communication skills
Receptionist
Mangweni Tyre's and Auto Center 2016-2020
Online Operations Assistant
**********@*****.***
Vanderbijlpark
ASANDA GODUKA
Administrative support
A detail-oriented and efficient administrative professional with hands-on experience in managing daily operations, reporting, and client communication. Proven ability to handle receiving and general administrative tasks with accuracy and professionalism. At Kukua Coffee, I supported online operations, ensuring smooth coordination and customer service. My role at Mangweni Tyre’s and Auto Center further strengthened my skills in front-desk reception, administrative support, and maintaining organized systems. Committed to ensuring seamless branch functionality through reliability, clear communication, and proactive problem-solving.
Welcomed and assisted customers, providing excellent customer service.
Managed phone calls, emails, and walk-in inquiries professionally.
Handled administrative tasks, including filing, data entry, and scheduling appointments.
Assisted with marketing and advertising efforts to promote services.
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