Scrum Master Project Coordinator

Almaz Webneh

Pittsburgh, PA ***** 781-***-**** *************@*****.*** @almazwebneh

Summary

Certified Scrum Master and Agile Project Coordinator with over 6 years of experience leading cross-functional teams in healthcare, higher education, construction, and product development. Proven success in supporting Agile delivery, managing complex departmental and infrastructure projects, and optimizing team performance through process improvements and strategic collaboration. Skilled in Jira, Smartsheet, stakeholder management and budgeting. Strong background in operations, HR support, and product lifecycle oversight, with an MBA and technical foundation in Civil Engineering.

Professional Experience

Scrum Master & Agile Project Coordinator. Jan. 2024 - July. 2025 Harvard School of Dental Medicine Boston, MA

• Supported Agile initiatives by coordinating sprint planning, retrospectives, and backlog refinement across departmental projects using tools like Jira, Smartsheet, and Excel.

• Generated and presented KPI-based progress reports and financial updates to leadership, aligning project budgets with departmental goals.

• Acted as a key advisor to the Department Chair, managing academic promotions, recruitment, and international appointments.

• Oversaw project operations, onboarding, and vendor coordination to ensure delivery excellence across lab and administrative functions.

• Improved hiring processes, cutting time-to-hire by 95%, and implemented HR policies that advanced DEI for international researchers.

• Led cross-functional collaboration with HR, grants, and IT teams, streamlining workflows and improving operational efficiency by 60%.

Program Coordinator

Harvard University FAS Boston, MA Jan. 2023 - Jan. 2024

• Designed and delivered employee training programs, including video tutorials, to support professional development and streamline onboarding for both staff and visitors.

• Implemented self-service tools that empowered employees to independently manage payroll, benefits, and performance tracking, increasing efficiency and reducing administrative workload.

• Oversaw departmental operations during high-volume periods, handled urgent requests, and supported both domestic and international teams with responsiveness and flexibility.

• Maintained the department website and internal communication systems to ensure accurate, up-to-date information was accessible across teams.

• Coordinated building projects, communicated updates between leadership and staff, and ensured that all stakeholders remained informed throughout each phase.

• Managed vendor relationships processed invoices and reimbursements through Buy2Pay and Concur, and ensured timely delivery of office supplies and essential services. Provided high-level administrative support to department chairs and faculty, including managing calendars, travel arrangements, and confidential data in compliance with university policies. Consultant & Project Manager Mar. 2020 - Jun. 2021 Birhanu PLC Construction Mekelle, Ethiopia

● Ensured adherence to project deadlines & specifications while collaborating with multiple stakeholders and investors in large scale construction projects.

● Provided consulting services to enhance project outcomes, ensuring compliance with deadlines and specifications across a large team of architects, infrastructure developers, and structural analysts.

● Created financial statements and cost estimates for infrastructure development, managing 50+ business partners and streamlining reporting processes.

● Accurately estimated budgets and timelines for large-scale construction projects, ensuring effective team collaboration and project alignment.

Product Manager Jan. 2015 - Aug. 2020

Besratawi Pharmacy Mekelle, Tigray

● Improved user experience by gathering customer feedback and aligning service delivery with client needs.

● Led and optimized sales operations, driving product performance and revenue growth.

● Analyzed cost and sales data to inform product strategy, pricing, and market positioning.

● Developed internal and external performance reports to increase transparency and stakeholder alignment.

● Coordinated cross-functional teams—including sales, operations, and development—to ensure successful product execution and delivery.

Skills

● Microsoft Office (Excel, Word, Teams), SharePoint, Dropbox, Spreadsheet, AutoCAD, SAP, Canvas.

● Business Communication, Business Writing, Career Development, and Interpersonal Relations, Leadership Development & Training, HR Software (People soft and MARS)

● Fluent in English, Tigrigna, and Amharic.

Certifications

● Scrum master I, Asana, JIRA, Smartsheet Business writing, Stakeholder management, Budgeting and procurement, Risk management, Advanced Excel.

Education

Project Management Specialization, Year Up

Scrum Master, Year Up

(Boston, MA)

(Boston, MA)

2024

2024

Master of Business Administration, Sheba University College (Mekelle, Tigray, Ethiopia) 2021 B.A. in Civil Engineering, Mekelle University (Mekelle, Tigray, Ethiopia) 2020

Contact this candidate