Data Entry Operations Manager

Skills

Document management

Project coordination

Filing and data archiving

Project planning

Mail handling

Decision-Making

Data Entry

Software

ALTEA SYSTEM -QATAR

AIRWAYS & Egypt Airlines

As connect /MACs -Emirates

Airlines

SITA - Airarabia

Passenger fares & ticking-

Sudan Airways

Contact

Address Khartoum Sudan

Phone

+201*********

E-mail

***********@*****.***

WWW

https://bold.pro/my/noha-

ibrahim-231*********/405

Work History

Operation Assistant

Field Support

Operations Assistant

International Organization For Migration-IOM,

Khartoum

Noha

Ibrahim

2022-11 -

2024-04

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Assisted with facility scheduling and customer

service.

Assisted operations manager with planning of

routine operations and special projects.

Managed and maintained file system covering

expenses, reports, and support documentation.

Analyzed and reported on operational data to

identify trends and issues.

Prepared and delivered operational

performance reports to inform management.

Managed day-to-day department operations

with effective workflow coordination.

Provided administrative support with accurate

document preparation and data entry.

Answered and managed incoming and outgoing

calls while recording accurate messages for

distribution to office staff.

Contributed to development of operational

procedures to improve efficiency and accuracy.

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Completed daily logs for management review.

Managed data and correspondence to secure

information across complex landscapes of

organizational departments.

Followed detailed directions from management

to complete daily paperwork and computer

data entry.

Planned and coordinated logistics and materials

for board meetings, committee meetings and

staff events.

Increased customer service success rates by

quickly resolving issues.

Saber - Gulf Air & Etihad

Airways

Excel,Word, Outlook

2019-07 -

2022-06

2012-06 -

2019-03

2010-01 -

2012-02 Aspalta Group,Khartoum

Oversaw workflow and conducted month-end

reconciliation of jobs.

Kept projects on schedule by managing

deadlines and adjusting workflows.

Supervised multiple projects from project start

through delivery by prioritizing needs and

delegating assignments.

Directed automation of office procedures such

as correspondence management,

recordkeeping and online communications.

MAKS Aviation Services,Khartoum

Prepared daily flight plans and coordinated with

other agencies for seamless operations.

Conducted departure and arrival briefings.

Monitored airfield duties and personnel to make

proactive changes to procedures, workflows and

task responsibilities to maintain operations

targets.

Developed and implemented emergency

procedures, complying with safety regulations

and enabling preparation in crisis events.

Nasport Air Handling,Khartoum

Resolved customer requests, questions and

complaints by analyzing individual situations and

determining best use of resources.

Provided passenger assistance at ticket counter

and gate areas by issuing tickets, checking

baggage and assigning seats.

Coordinated with ramp agents to successfully

store, remove and transport customer baggage.

Used [Software] to prepare pre-departure and

post-departure reports and passenger manifests.

Verified identification and travel documents to

efficiently board passengers for on-time

departure.

Used airline computer system to create airline

boarding passes.

Airport Service Agent

Airport Services Supervisor

Assistant Project Coordinator

Education

2003-03 -

2006-06

Certifications

Site Engineer

Al Diwan For Construction &contracting,Khartoum

Ordered and tracked delivery of construction

materials and supplies from vendors.

Created work schedules and adjusted as needed

to meet project deadlines and keep shifts

properly staffed.

Data Entry Agent

Zain Telecommunication,Khartoum

Diploma -3YearsCivil Engineering

2022-10

2023-01

2023-01

2023-01

2023-01

2023-01

2023-01

2022-04

2022-04

2008-10 -

2009-10

2007-07 -

2007-12

:

Sudan University of Science &Technology - Sudan

BSAFE

I Know Gender 16: Gender Equality and Migration

Information Security Awareness

Ethics and Conduct at IOM: The Values we Share

(mobile-friendly)

I Know Gender 1-2-3

IOM training on PSEA (PSEA micro-modules English)

IOM Data Protection Principles

Human Factor

DGR license

Created and maintained data entry logs to track

data entry activities.

Managed and organized documents for data

entry tasks.

Contact this candidate