Customer Service Safety Officer

Mohammad Hamid Nabizada

**** ****** ***** ***** ***** Apt 715# Houston TX 77084

832-***-****: ******.****@*****.***

WORK EXPERIENCE

Camp Atterbury Steel Wolf Company

Safety Officer

• Created incident reports and performs inspections to ensure conformity in all areas

• Increased employees awareness of safety standards required

• Performed site inspections and audits, developed final reports to record findings and recommend corrective actions

• Set and enforced a high standard with respect to safe behaviors and practices being followed by al

• Maintained an adequate supply of approved safety and PPE supplies for the work force.

TOYOTA, AFGHANISTAN KABUL 01-01-2015 – 09-20-2020

Customer Service Advisor

• Providing introductory information to new customer

• Ensuring that that customer are satisfied with our product and service

• Letting customer or clients know about additional product or service

• Following up with clients or customer to check that they are still satisfied with any purchase

• Receiving and placing customer service telephone calls

• Data entry and research as required to troubleshoot customer problems

• Resolving customer complaints, managing database records, drafting status reports on customer service issue

• Attempt to persuade customer to reconsider cancellation

• Answer questions about warranties or terms of sale ANHAM FZCO, FAV PROJECT AFGHANISTAN KABUL

INVENTORY OFFICER

<01-01-2010 –07-2014 >

• Monitoring all workshop and ensuring that they have adequate stock of vehicle parts

• Ensure accountability when receiving, storing and issuing

• Maintain inventory control and proper stock levels

• Manage Inventory levels and data in database to prevent stock-outs and over-stock. Maintain an effective and efficient inventory system

• Coordinates shipping, receiving and inventory for all machinery, equipment, tools, raw materials, spare parts

• Ensures all warehouse staff use personal protection equipment as needed

• Receive shipments and ensure both quality and quantity

• Ensure that the warehouse has sufficient space for new coming shipment

• AMS AFGHANISTAN KABUL 01-01-2005 – 12-30-2009>

STOCK ASSISTAN

• To ensure the inventory

• Seeking reliable suppliers at Kabul to provide good quality of vehicles at reasonable price

• Controls inventory levels by conducting physical counts

• Keeping stock control systems up to date and planning future capacity requirements

• Perform monthly stock take and ensure all stock levels are accurate on the system

• Ship, receive, inspect, store, issue and delivery materials, equipment and supplies

• • Ensure that all equipment’s in Warehouse are kept safely and well maintained

• Perform Inventory control activities to include tracking, updating information ect

• Assist Warehouse manager at all issue

EDUCATION

High School Graduated 2001

Diploma in English Language

Tow Year College

Tow month customer service training at Toyota Company Skills Summary

Intricate knowledge and understanding of Afghan people, culture, and customs

Strong verbal and communication skills

General office skills

Excellent organizational skills

Computer savvy

Easily adaptable to changing conditions

Handles difficult situations with initiative, agility and logic Aptitude for problem solving Reference

Name: Johan Green

Phone: 416-***-****

Email: **********@*****.***

Position: Project Manager Company:

ANHAM

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