Customer Service Employee Relations

DAVID RAMIREZ FERNANDEZ

***********@*****.*** 502-***-****

PROFESSIONAL SUMMARY

Hardworking associate with close to 2 years of experience in trans in, trans out, outbound, and indirect work. I have emphasized safety and consistency throughout my work. Previous jobs within Ford and UPS where I did picking and packing taught me how to work efficiently within a factory environment. I bring a positive attitude and get along well with my coworkers

SKILLS

Training, Customer Service, Physical retail, Take over a previously established team, Manager of direct reports, Restructure a team, Employee Relations, Learning and Development, Engineering (non software), Electrical Engineering, Quality Control/Assurance, Powered Industrial Truck (PIT) Operator

EXPERIENCE

Fulfillment Associate, Amazon.com Services LLC

November 2023 - Present

•-Achieved a 70+ rate on a daily basis while operating in Vendor Returns Pick

•-Regularly exceeds expectations in the Purple tote sort process, processing over 1000 units a shift

•-While operating the forklift in transfer out, successfully loaded multiple trailers a shift ensuring CPT times are met and recording no safety incidents

•-Current Process Guide in training, with the goal of running the Outbound Dock in absence of a PA

Truck Driver, Home Center Department Store

November 2021 - January 2023

•-Operated a box truck, delivering ordered furniture to customers.

•-Fulfilled 8-10 deliveries a shift

•-Assembled furniture in a timely manner in the customers home

EDUCATION

Bachelors, Air Conditioner mecahnic

June 2013

Hermanos Gomes

High School Diploma/GED

July 2009

Protesta de Baragua

Contact this candidate