Customer Service Sales Representative

Ana Garcia

925-***-**** ********@*****.*** Fresno CA

WWW: Bold Profile

SKILLS

Research skills

Conflict resolution and mediation

Team collaboration

Efficient cash handling

Bilingual communication (English and

Spanish)

EXPERIENCE

Barista, Starbucks, May 2025-Current

Lafayette, CA

Prepared high-quality coffee beverages according to standardized recipes. Provided excellent customer service while taking and processing orders. Operated cash register and managed financial transactions efficiently. Collaborated with team members to ensure smooth store operations during peak hours. Monitored inventory levels and restocked supplies as needed throughout shifts. Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Restaurant Hostess, Galpão gaucho brazilian steak house, May 2024-September 2024 Walnut Creek, CA

Greeted guests to create a welcoming atmosphere and enhance overall experience. Managed reservations and efficiently organized seating arrangements for optimal flow. Monitored dining area cleanliness, addressing issues promptly to maintain standards. Handled guest inquiries and resolved concerns with professionalism and efficiency. Answered phone inquiries to schedule reservations, record takeout orders, and address service questions.

Collected payments accurately and provided correct change to customers. Sales Representative, Vectors Marketing, July 2021-August 2023 Online, CA

Engaged customers through product information and prompt inquiry resolution. Conducted product demonstrations to showcase features and benefits. Managed inventory levels to guarantee product availability during sales events. Collaborated with team members to formulate effective sales strategies. Cultivated key customer relationships, resulting in increased sales. EDUCATION AND TRAINING

Bachelor of Science

Criminology, California State University, Fresno, Fresno CA Expected in May 2027 Certificate

Pre Law, Fresno State, Fresno, CA Expected in May 2027