Front Desk Agent

KENDICE

**** **** ******

Sheridan wyoming

**************@*****.***

Schedule development

Employee motivation

Department organization

Conflict resolution

Attention to detail

Safety protocols

Analytical thinking

Motivated, communicative, Goal-oriented with years of experience in fast paced environments. Strengths include multitasking, problem- solving, bookkeeping computer proficiency. Seeking and ready to help executives achieve company goals with hard work and willingness.

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Supervisor @ Service Center Department, Senior Credit and Refund Officer

Superior Honda Parts LTD, Hagley

Park Road, Kingston

August 2022 - Current

Lumberyard Supervisor

Kban Hardware, Linstead,

St.Catherine

September 2021 - August 2022

Floor Supervisor and Surveillance Supervisor

The Vault, Kingston, Jmaica January 2018 - January 2021 Work History

Operational supervisor at the garage

Monitor Vehicle that come in for servicing and employers Assisting with sorting goods for Transfer to different branches Currently responsible for all refund and credit of goods Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Frequently inspected production area to verify proper equipment operation.

Developed effective improvement plans in alignment with goals and specifications.

Gathered, organized and input information into digital database. Educated staff on organizational mission and goals to help employees achieve success.

Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Generated reports detailing findings and recommendations. Managing lumberyards and workers

Recording of monthly inventory

Checking off goods for delivery and receipts

Recording of weekly meetings with lumberyard workers Daily recount of goods kept in yard

Assigning tasks to workers at appropriate time

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Generated reports detailing findings and recommendations. Supported creation of detailed, technical financial models to value potential acquisition targets.

Company Overview: 100 Hope Road

Skills

Languages

Clerk

Chapman's Auto Shop, St.Andrew,

Jamaica

January 2013 - December 2013

Secretary and Junior Accountant

Brunsfield Early Childhood

Development Centre, Spanish Town,

St.Catherine

January 2010 - December 2013

Signing unarmed security, ensuring that harmed officers are always on the casino floor

Booking keeping on a day to day basis

Daily operations supervision of floor attendants

Attending meetings on a monthly basis

Recording of footages

Sending emails weekly Re footage

Making arrangements for extra armed and unarmed officers when there's a massive function or event

Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Prepared and submitted daily, weekly and monthly performance reports to inform upper management.

Developed and implemented strategies to improve customer service and increase sales.

Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.

Assisting customers with items

Writing receipts and invoices

Checking of stocks at the end of each work day

Maintained filing system and organized customer documents for easy retrieval of information.

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. Compiled and analyzed data to produce reports.

Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted. Reviewed files, records and other documents to obtain information to respond to requests.

Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Edited documents to keep company materials free of grammar errors. Writing emails

Sending out memos

Taking calls and making inquiries

Arranging meetings to facilitate structure of events Keep records of payments

Making lodgements at the bank

Scheduled appointments and conducted follow-up calls to clients. Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Supported company leaders by managing budgets, scheduling appointments, and organizing an itinerary.

Maintained electronic filing systems and categorized documents. Above Rocks Vocational Training Centre (HEART) at St. Catherine HEART Level 1 Certificate in Cosmetology December 2011 Johnson's Basic School at Linstead, Jamaica

McGrath High School at Linstead, Jamaica

December 2008

Education

Awards And Acknowledgements

School leaving certificate

CXC Accounts two

CXC English A two

CXC Social studies three

CXC Human and social biology three

CXC Mathematics three

NVQJ certificate in cosmetology level one

Certificate of appreciation for outstanding floor supervisor.

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