Data Entry, Administrative Assistant, Customer Service, Microsoft
Resume:
OMAR OS STERLING
Administrative Specialist Experienced Supervisor
CONTACT
************@*****.***
Jamaica NY 11432
Kingsborough Community College
2007
2010 - 2011
Wyckoff Heights Medical Center
EMT B Certification
EDUCATION
SKILLS
Typing Speed: 55 WPM
Microsoft Suite
Leadership
Effective Communication
Critical Thinking
Time Management
Attention to Detail
Profile Summary
Experienced and results-driven professional with an extensive background in data entry and leadership.
I am adaptable to high pressure and slow-paced environments. I work well with minimal supervision managing multiple tasks efficiently. I am eager to learn and take pride in my strong work ethic. I thrive in both independent and collaborative settings.
Work Experience
Phaxis Consulting 2021 - Present
(Phillips Lytle LLP, White & Case LLP, Proskauer Rose LLP) Word Processor / Clerical Assistant
Utilized word processing tools / Microsoft Suite to produce and format documents i.e. legal briefs, motions, memorandums etc. Converted documents specializing in reformatting, track changes and document restoration of Word and PDF files.
Transcribed meetings for legal team, while proofreading and conducting quality control for all legal correspondences. Supported associates with time entries, billing and expenses, redlining and document comparisons.
Provided high level administrative / main receptionist and phone coverage for support staff.
Social Security Administration 2017 - 2024
Benefit Authorizer / Customer Service Rep
Conducted beneficiary interviews, assessed eligibility issues and maintained accurate administrative records using word processing tools ensuring compliance with organizational standards. Supervised the authorization of direct payments, analyzed payment histories for discrepancies, and implemented corrective actions ensuring clear communication across all financial transactions. Provided exceptional customer support for new and existing beneficiaries.
2003-2006
George Westinghouse High School
Supervisory Training Instructor
Transportation Security Administration 2013 - 2017 Facilitated and evaluated training sessions, mentored team members, and ensured accurate documentation of all required training.
Implemented innovative entry process in JFK airport’s busiest terminal, increasing passenger intake through screening through security by 35%
Operated screening equipment to identify dangerous and prohibited object on passengers, baggage and cargo, ensuring prevention of threats to aircraft safety. Emergency Medical Technician
Hunter Ambulance 2011 - 2014
Responded to emergency calls ensuring efficient transportation to emergency facilities. Maintained detailed incident reports using company software ensuring compliance with safety and operational procedures.
Operated and maintained company vehicles, completing administrative audits and documenting daily inspections.
Payroll Clerk
U.S Census Bureau 2010 - 2011
Managed and reviewed staff timesheets, ensuring compliance with payroll policies and procedures. Supervised payroll processes, including direct deposits and manual check preparation, while maintaining accurate financial records for audits. Clerical Assistant
Saint Vincent Catholic Medical Center 2007 - 2011
Verified and updated provider information for company directories, ensuring accuracy and accessibility.
Organized and maintained filing systems, supporting leadership in managing high-priority documents. Produced reports and correspondence between management and physicians.
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