Customer Service Sales Associate
Resume:
Dynamic sales professional with a proven track record at Tommy Bahama, excelling in product sales and customer service. Leveraged exceptional people skills to consistently achieve sales goals and enhance customer satisfaction. Skilled in strategic planning and inventory control, driving revenue growth through innovative sales techniques and strong client relationships.
Work History
2017-09 - 2019-12
Sales Associate
Tommy Bahama, Minneapolis, MN
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Engaged with customers to effectively build rapport and lasting relationships.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Educated clients on current promotional offerings and products using persuasive selling tactics.
2013-08 - 2016-11
Sales Associate
Chicos, Minneapolis, MN
Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
1975-12 - 2012-09
Sr. District Sales Mgr
Union Pacific Railroad Co
Worked with Transportation Departments of major Corporations in Minneapolis, Minnesota. Contracted business to move on the railroad throughout the United States. Dealt with over $20 million in revenue for the company. Developed innovative sales techniques to increase revenues.
Education
1973-09
Associate Of Business Administration: Business
Prospect Hall Business College - Milwaukee
1970-06
4 Years Graduate
Homestead High School - Mequon, WI
Contact
Address
Green Valley, AZ 85614
Phone
**********@*****.***
Skills
Product sales
Customer service
Listening skills
Inventory control
Business development
Sales strategies
Excellent people skills
Reliable and punctual
Verbal/written communication
Cash handling
Flexible schedule
Exceptional customer service
Sales goals attainment
Display setup
Retail store operations
Stocking and receiving
Inventory tracking
Strategic planning
.
#HRJ#78e70367-d8a2-453e-ab98-473cc152172e#
Mary Newman
Retired
Contact this candidate