Accounts Receivable Customer Service
Resume:
Madenna Haessly
Parkersburg, WV *****
*********@*****.***
Professional Summary
I am a meticulous employee who is conscientious of the work I provide. I am looking for an opportunity to work in a friendly, professional environment as well as help people. Work Experience
All Service Field Representative
Acosta-Pittsburgh, PA
May 2025 to Present
Front merchandise on shelves, make sure stock is rotated and filled, request reorder if necessary, build displays, do product resets, change price tag for merchandise due to pricing changes or or add pricing tags if missing. Different company products on each day of the week. Accounts Receivable Clerk
EZG Manufacturing-Waterford, OH
January 2014 to August 2024
Invoice sales orders daily, credits or debits to accounts as needed, enter daily receivables, review credit applications after obtaining credit information for approval, collection calls or emails, provide information to an outside agency if needed. ( No accounts submitted in a two and a half year period), Successful in reducing collections from 25% to 6%. Worked with Syteline, Excel, Sales Force, SAP, Microsoft Programs, others as needed. Instrumental in transferring accounts receivables to paperless environment. For 6 months cleaned & corrected customer accounts, payments were not applied correctly, discounts were not given. Provided customer service, answered inbound calls to meet customer needs, made outbound calls t assist customers in many areas. Work over time if required, and eager to help others. Managed 84 storage units, 26 RV Spots for 8 years. Rented space, signed leases, and insurance requirements. Verified cleanliness and maintenance as needed. Collections if needed. Did not lose any rents during the 8 years. Insurance Agent
SafeAuto-Woodsfield, OH
September 2006 to August 2013
Sold auto insurance by phone, accepted payments by phone. Loan Officer
Marietta, OH
April 1986 to 1998
Compiled customer information, analyzed income and credit, debt ratios in order to approve or decline loan. Worked with appraisers, attorneys, realtors and customers in order to close the loans. Started as a teller, collections, then loan officer.
Department Manager
Rinks Department Store-Marietta, OH
September 1982 to December 1988
Managed 5 Departments
Responsible for employees in dept.
Customer Service
Ordering, stock, resets, cleanliness.
Education
One year Medical Assistant Program in Terminology, Medical Billing, Injections, Blood Draws
Washington County Adult Skill Center-Marietta, OH
August 2005 to May 2006
Some College in Accounting/Business
Marietta College-Marietta, OH
September 1990 to December 1992
Skills
• Accounts Receivable
• Account Reconciliation
• Bank Reconciliation
• Credit Analysis
• SyteLine
• Underwriting
• Customer Service Representative (10+ years)
• ERP Systems
• Balance Sheet Reconciliation
• SAP
• CSR Inbound Calls (10+ years)
• General Ledger Accounting
• Journal Entries
• CDR Outbound Calls (10+ years)
• Debits & Credits
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