Customer Service Project Management
Resume:
DOMINIC B. BAO-ANGAN
Magsaysay, Tabuk City, Kalinga, Philippines, 3800
*********@*****.***
Skills
Behavioral Management
Posi ve a tude
Pa ence and calmness
Hygiene standards
Health and safety knowledge
Responsiveness
Empathe c a tude
Health and Safety regula ons
Food hygiene and allergy awareness
Child development understanding
Emo onal and social development support
Hygiene control
Special needs care
Office and administra ve tasks
Time-management
Ac ve listening
Team Leadership
Staff recruitment
Customer Service
Basic computer skills
A en on to Detail
Medica on knowledge
Stocking inventory
Filing documents
Customer service orientated
Organizing supplies
Inventory stocking
Pharmaceu cal salesmanship
Verifying orders
Supply Management
LANGUAGE:
English
Filipino
Summary
Bringing strong leadership and communica on skills, along with knack for problem-solving and team
building. Capable of adap ng quickly and ensuring
smooth opera ons. Commi ed to fostering posi ve
work environment to drive team success and sa sfy
customer needs. Produc ve employee with proven
track record of successful project management and
producing quality outcomes through leadership and
team mo va on. Works with clients to determine
requirements and provide excellent service.
EMPLOYMENT:
Farmacia Doctor Generics Distributor
Daguitan Street, Dagupan Centro, Tabuk City, Kalinga Medical Sales Representa ve
October 2013 to July 2014
Farmacia Doctor Pharmacy
Daguitan Street, Dagupan Centro, Tabuk City, Kalinga Pharmacy Assistant
August 2014 to October 2015
Korean Restaurant-Baguio Branch
Kisad Road, Baguio City
Dinning and Kitchen Service Crew
January 2016 to March 2016
NBusacay Accoun ng Firm
Daguitan Street, Dagupan West, Tabuk City, Kalinga Accountant’s Secretary
December 2017 to February 2020
J&T Express Delivery
Corner Gen. Luna St., Magsaysay, Tabuk City, Kalinga Quality Assurance Associate
December 2022 to March 2023
J&T Express Delivery
Purok Datu, Bulanao, Tabuk City, Kalinga
Branch Supervisor
April 2023 to April 2024
EDUCATION:
TESDA – Cherwai School of Skills Inc.
Dagupan Weste, Tabuk City, Kalinga
September 2024 to February 2025
College Level-Short Course-Midwirey
Kalinga State University
Bulanao, Tabuk City, Kalinga
Year 2009 to 2013
High School
Tabuk Ins tute
Magsaysay, Tabuk City, Kalinga
Year 2004-2009
DOMINIC B. BAO-ANGAN
CERTIFICATES:
St. Peter-Claver Hospital Inc.
Dagupan Centro, Tabuk City, Kalinga
On the Job Training (OJT), 20 days (160 hours)
March 24 to April 19, 2025
Philippine Red Cross- Kalinga Chapter
Bulanao, Tabuk City, Kalinga
Standard First Aide and Basic Life Support
with AED Training
License No. 870563
September 17-20, 2024
Department of Trade and Industry
Negosyo Center-DTI Kalinga Conference Hall
Dagupan Weste, Tabuk City, Kalinga
Seminar on Supply Chain Management
May 12, 2017
Department of Trade and Industry
Held at M Hotel, Appas, Tabuk City, Kalinga
Kapa d Mentor Me Negosyo Seminar
June 09, 2017
Department of Trade and Industry
Held at Newton Plaza Hotel, Baguio City
Seminar on Expanding your Business through E-
Commerce
April 28, 2016
Department of Trade and Industry
Negosyo Center-DTI Kalinga Conference Hall
Dagupan Weste, Tabuk City, Kalinga
Produc on Management Training
May 19, 2016
Department of Trade and Industry
Negosyo Center-DTI Kalinga Conference Hall
Dagupan Weste, Tabuk City, Kalinga
Seminar on Expanding your Business through
Online Marke ng
May 26, 2016
Department of Trade and Industry
Negosyo Center-DTI Kalinga Conference Hall
Dagupan Weste, Tabuk City, Kalinga
Training on Visual Merchandising
June 15, 2016
Department of Trade and Industry
Held at Crown Legacy Hotel
Kisad Road, Baguio City
Barista 101
July 07, 2016
Department of Trade and Industry
Held at Crown Legacy Hotel
Kisad Road, Baguio City
Business Ethics and Excellence
July 08, 2016
Department of Trade and Industry
Held at Crown Legacy Hotel
Kisad Road, Baguio City
Seminar on Intellectual Property Rights
July 08, 2016
Contact this candidate