Administrative Assistant Customer Service

V CARRIE HORTON

*****.****@*****.*** 214-***-****

I am interested in working remotely as an Administrative Assistant or similar support.

SKILLS

Microsoft Office (10+ years)

Adobe Photoshop, InDesign & ImageReady (10+ years)

Oracle (5 years)

AutoCAD and SketchUp (1 year)

Quick Learner of New Software and New Skills (15+ years)

Ability to Read Blueprints (8 years)

Superior Customer Service Skills (10+ years)

Master Composor and/or Editor of Business Correspondence (10+ years)

Adaptable and Motivated (10+ years)

Work Well Individually and As A Team Member (10+ years)

Creative Problem Solver (10+ years)

WORK EXPERIENCE

Plumbing Apprentice

CJ’s Plumbing, Inc. - Leesburg, TX - September 2016 to July 2018

• Assisted plumbers in all phases of new commercial construction projects

• Gained valuable job-site experience

Co-Owner and Office Manager

G & C Plumbing, LLC. - Mineola, TX - February 2015 to May 2016

• Created and maintained all business files

• Responsible for payroll, billing, A/R and A/P, and scheduling

• Acquired permits when necessary and assisted in the field when needed

Remodeling and Renovation Contractor

Self-Employed - Mineola, TX - August 2013 to February 2015

Project Management Coordinator

DAVACO, Inc. - Dallas, TX - April 2011 to May 2011

• Scheduled and managed conference calls as liaison between DAVACO and McDonald’s Owners

• Created routes and made travel arrangements and itineraries for teams and Project Managers

• Maintained database, real-time routing and weekly time sheets of twenty surveyor teams in the field

• Researched and updated portal website using Oracle

• Responsible for shipping equipment (such as tool or phone replacements)

• Processed purchase orders

Executive Assistant / Assistant Petroleum Landman

O'Bryan Land Services, Inc. - Dallas, TX - February 2005 to December 2010

• Created and maintained all project databases, spreadsheets, file and graphics

• Conducted all “Due Diligence” necessary including Heirship, Deed and Title searches

• Contacted and negotiated leases with mineral interest owners

• Prepared all oil and gas leases and accompanying documents

• Maintained and balanced all corporate/personal finances in Quickbooks

• Managed day to day operations and maintenance of office and home

• Acted as Personal Assistant to President in professional and personal matters

• Acted on President's behalf in regards to his medical condition (cancer)

• Responsible for training and supervising contract/temporary employees

Head Bartender

Texas Land & Cattle - Richardson, TX - April 1999 to May 2002

Temporary Staff

Choice Staffing - Dallas, TX - September 1999 to January 2000

Desktop Publishing (Contract Employee) for Salvation Army Headquarters

• Assisted the Director of Corporate Relations and the Volunteer Coordinator on daily basis

• Helped the Volunteer Coordinator promote recruitment of volunteers • Coordinated the various aspects of the Angel Tree Christmas Drive

• Designed, created, addressed and mailed the Volunteers’ Reminder postcards

• Scheduled and supervised warehouse volunteers

• Assisted in organizing and supporting Bell Ringer Managers in the Texas region

• Supported the fund-raising efforts of the Development Department

Website Maintenance - February 2000 to October 2000

• Managed subscription based consultant website for stock market investors

• Researched assigned corporations’ stock market activity on a daily basis

• Imported data and graphs daily to website

• Assisted in daily administrative duties when needed

Additional work experience omitted due to duplication of tasks or irrelevance.

EDUCATION

Drafting/AutoCAD

Eastfield College - Mesquite, Texas

2004 to 2005, 2019

BBA - International Marketing GPA: 3.0

University of North Texas - Denton, Texas

TESTIMONIALS

Carrie Horton and I became friends while attending the University of North Texas which is where I first witnessed her impressive level of discipline as she repeatedly achieved academic recognition on The Dean’s List of Students, published by the College of Business. Carrie and I have served together as executive officers for community organizations and I have witnessed first hand her natural leadership qualities, including confidence and influence. Carrie Horton demonstrates the highest level of character, determination and work ethic - in the workplace and community.

Judy E Langford, Senior Project Manager Pross Design Group 940-***-**** c

Carrie Horton and I worked together at Texas Land & Cattle in Richardson, Texas, as bartenders. My first impression of Carrie was that she took her responsibilities seriously, but she always found a way to enjoy the work. Our customers enjoyed her personality and her attention to their needs. Her customer service skills are excellent as are her leadership and problem-solving skills. What I admire most about Carrie is her determination and resilience.

Brian Gagnon, Windows Engineering Advisor FedEx Services 214-***-**** c

Contact this candidate