Customer Service Home Health

CARRIE WITTIG, CPC

785-***-**** *********@*****.*** Herington, KS

Career Summary

Hardworking and dependable professional with experience in healthcare and retail. Worked as a Home Health Aide at Three Rivers Inc., helping clients with daily care. Also worked as a cashier at Walmart and Dollar General in Junction City, KS, providing friendly and efficient customer service. Quick learner with a strong work ethic and great people skills.

Education

Colorado Technical University Bachelor’s degree 2021-Pending

KCMC Medical Coding Training Fundamentals of Medical Coding

2025

Qualifications and Skills

Customer Service Skills: Being friendly, approachable, and patient with customers and clients

Communication skills: Clear verbal communication and active listening

Microsoft Office Suite: Word, Excel, Outlook, PowerPoint

Online Coding Tools: ICD-10-CM, CPT, HCPCS Knowledge

Medical Terminology & HIPAA Compliance

Attention to Detail: Accurately handling money or providing appropriate care

Time management: Staying on schedule with tasks or client needs

Dependability: Being punctual and reliable for shifts or appointments

Problem solving: Handling customer or client concerns calmly and efficiently

Insurance Coordination & Prior Authorizations

Patient Relations & Customer Service Excellence

Work Experience

Three Rivers Inc– Wamego,KS 2021–2024

Home Health Aide

• Assisting with daily living activities (bathing, dressing, grooming)

• Helping with mobility and transfers (getting in/out of bed or a wheelchair)

• Preparing meals and assisting with feeding

• Reminding clients to take medications

• Performing light housekeeping (laundry, dishes, tidying up)

• Monitoring and reporting changes in health or behavior

• Providing companionship and emotional support

• Running errands or accompanying clients to appointments

Dollar General April 2021-July 2022

Cashier

• Operating the cash register and handling transactions accurately

• Greeting customers and providing friendly, helpful service

•Scanning items and bagging purchases

• Stocking shelves and maintaining a clean, organized checkout area

• Assisting with inventory and restocking as needed

•Following store policies and procedures

• Handling returns and resolving customer concerns

Walmart 2020-2022

Front-End Cashier

• Greeting customers and providing friendly, efficient service

• Operating the cash register and processing payments (cash, card, etc.)

• Scanning and bagging items accurately and quickly

• Assisting customers with questions or concerns

• Managing returns and exchanges

• Keeping the checkout area clean and organized

• Following company policies and safety procedures

• Supporting other front-end staff as needed (e.g., cart collection, self-checkout assistance)

Contact this candidate