Data analysis, project management, research analyst
Resume:
CONTACT
Westville, NJ *****
*********@*****.***
KEY SKILLS
SPSS, Excel, SAP, Microsoft Office 365, Data
Management, Data Analysis, Quality control,
Survey Design, Consumer Behavior, Project
Management, Leadership, Quality Assurance,
Maximo
Surgent, Amanda
EXPERIENCE
Senior Research Analyst August 2021– August 2024
Savanta
• Managing and spearheading the gathering of data and of information to enhance the promotion and use of financial products and services to gather data and information which drove them to improve their products and services.
• Formulating and implementing processes for ROI and quality control.
• Evaluating the likelihood to invest/recommend to friends, family, colleagues.
• Ensuring CPI with fielding, analyzing, and reporting on customer likelihood to continue, recommend, customer satisfaction, customer loyalty and customer enthusiasm.
Production Supervisor March 2018– August 2021
Estee Lauder Supply Chain
• Managed Production floor of 50 non-exempt employees including process coordinators, warehouse personnel, mechanics, and line operators in pressing cosmetic powder into tablets to hit daily, weekly, and monthly targets.
• Drove and implemented safety projects to ensure workplace safety through the Take Action Committee.
• Utilized SAP to monitor supplies, units produced, and costs associated with the production of cosmetic powders across 40 pressing.
• Executed Lean Manufacturing project to reduce waste on semi-automated pressing machines eliminating 50% of waste accounting for $35k annually.
• Led quality initiatives including reduction of rejects from our packaging facilities, reducing rejections from 42 in FY18 to 1 rejection through FY20 Q1. Field Manager April 2017 – March 2018
MSI International
• Provide project management support to ensure data collection meets studies objectives while overseeing and coordinating timelines.
• Troubleshot issues with appropriate urgency and negotiated necessary changes.
• Directly involved in quota management and monitoring field (progress, incidence, quality control, response rates).
• Develop relationships with researchers with minimal help from the Field Director to best understand their needs.
Teller November 2014 – December 2016
PNC Bank
• Lead teller in the branch with most referrals cross-selling credit cards, DDA accounts, investment accounts and various other offered products.
• Collaborated with PNC wealth management advisors to lead to more than
$1M worth of business/investment opportunities for my specific branch location.
• Accurately handled $60,000+ in cash daily, as well as processed payments, cash advances, transfers,
cashier’s checks, savings bonds, banking inquiries, detailed account reconciliations and exchanged foreign currency.
Executive Assistant January 2013 – March 2014
Tanya Cooper CPA
• Assisted operational support for a business specializing in restoring historic landmarks
• Arranged appointments, meetings, took messages, and purchased various business items
• Utilized Microsoft Excel, Power Point and Word to organize, analyze and present data to coworkers regarding department budget and finances. Education
Temple University
Bachelor of Business Administration in Marketing
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