Customer Service Front Desk

MARY RISEDEN

*********@*****.*** Work from Home/Remote,, US 423-***-****

WORK HISTORY

Customer Service Front Desk Receptionist at Suntak August 2023 - May 2024 (1 Year)

Greeted customers warmly and made them feel welcome. Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Assisted with scheduling appointments for CEO and Assistant CEO. Assisted customers with trouble shooting on tablet programming. Booked flights, hotel accommodations, and car rental for CEO and Assistant CEO. Distribution and receivable of employment applications with appointment schedule for interviews. Shipping Clerk and Order Puller at Delta Apparel

August 2021 - August 2023 (2.5 Years)

Verified shipping documents for accuracy.

Received and distributed incoming packages to designated departments or personnel. Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.

Responsible for pulling customer orders correctly.

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SKILLS

Accounts Receivable, To complete

Apparel, To complete

Customer Service, 2 years

Confidentiality, 20 years

Labeling, 20 years

Problem Solving, 20 years

Sealing, To complete

File Organization, 20 years

Stock Control, 4 years

Scheduling, To complete

LANGUAGES

Other, Native/Bilingual

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