Project Manager Management
Resume:
PRAKRITHI GUPTA
Project Manager Lufthansa
+491********** **************@*****.***
https://www.linkedin.com/in/prakrithi-gupta-0956b199/ Frankfurt am Main EXPERIENCE
Project Manager
Lufthansa AirPlus International GmbH
11/2022 - Present Neu Isenburg, Germany
Managed the Workstream Resource Management Database, improving resource management efficiency by 15%.
Planned, controlled, and executed projects independently using both agile and classic project management methods.
Organized quarterly Program Increment Planning Event (PIPE),ensuring smooth coordination of schedules and preparation of materials for senior management.
Delivered financial reports, reducing budget overruns by 10%. Created and monitored project budgets and plans.
Managed project risks and developed strategies to minimize them. Led project planning to ensure alignment with the scope and goals. Process Improvement Coordinator
Merck Group
11/2020 - 10/2022 Darmstadt, Germany
Led change management initiatives and process mapping, improving operational efficiency by 10%.
Managed SharePoint and documentation of project resources, ensuring accuracy and accessibility.
Coordinated cross-functional teams and scheduled key meetings to track progress and enhance operational efficiency. Assisted in the creation of reports and presentations for internal stakeholders and management.
Business Analyst
Deutsche Börse
05/2019 - 04/2020 Frankfurt, Germany
Created detailed presentations and reports for management, supporting strategic decision-making in client relations.
Coordinated project management efforts, improving the accuracy of project documentation and reducing delays.
Prepared quarterly impact analysis reports, providing insights into client impacts and service improvements.
Client Relations Specialist
Deutsche Börse
04/2018 - 03/2019 Frankfurt, Germany
Created decision-making templates and presentations to aid sales management and executive decision-making.
Supported customer consultations, reducing client onboarding time by 20% and improving customer communication channels. Supported business growth by maintaining strong customer relationships.
Recruitment Consultant
Templeton & Partners Limited
08/2017 - 12/2017 Frankfurt, Germany
Delivered training sessions to new hires, improving their recruitment skills by 30%.
Supported the recruitment process through sourcing, interviewing, onboarding, and compensation negotiations.
Proactively collaborated with hiring managers to align recruitment efforts with company budgets and strategic objectives. SUMMARY
With over 7 years of experience in project
management and supporting senior leadership, I
specialize in driving project success through
effective planning, coordination, and execution. I have a proven track record in managing both agile
and traditional projects. Skilled in budget
management, risk mitigation, and stakeholder
coordination, I drive efficiency and ensure smooth communication across teams. My strong
organizational skills and ability to manage multiple tasks help achieve key business objectives
effectively.
KEY ACHIEVEMENTS
Successful Project Delivery
Delivered projects on time and within
budget using agile and classic methods.
Budget and Risk Management
Managed project budgets and risks,
ensuring successful project outcomes.
SKILLS
Project Management Documentation
Budget Management Presentations
Stakeholder Engagement CRM
Leadership Customer Orientation
Reporting Risk Management
Communication Jira Adaptability
MS Office ServiceNow Controlling
Cross-Functional Collaboration SAP
Agile Methodology Time Management
Procurement Problem Solving
LANGUAGES
English
Native
German
Advanced
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EXPERIENCE
Quality Assurance and Compliance Specialist
CGI
01/2014 - 03/2017 Bangalore, India
Collaborated with top-tier clients, ensuring compliance and improving service quality by 25% through audits and quality reviews. Led KYC reviews for clients, guaranteeing full regulatory compliance, while managing findings and tracking audits using the Audit Findings Tracker.
Contributed to the development of service metrics and KPIs, analyzing audit data to improve performance.
Led change management initiatives in ServiceNow, including Request for Change (RFC) processes, improving compliance and service delivery. Organized and facilitated meetings with cross-functional teams to review audit findings and improve compliance processes. Organized customer meetings, ensuring timely follow-ups and accurate documentation.
EDUCATION
Master of Science in Information Technology
Frankfurt University of Applied Sciences
04/2017 - 05/2023 Frankfurt, Germany
Bachelor of Engineering in Telecommunication
Engineering
P.E.S. Institute of Technology
06/2009 - 06/2013 Bangalore, India
LANGUAGES
Hindi
Native
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