Customer Service Maintenance Manager
Resume:
Alfred Corona
Dependable
Tulsa, OK *****
************@*****.***
Professional Summary
Dependable and reliable worker seeking full time employment. Authorized to work in the US for any employer
Work Experience
Maintenance Assistant
Moorpark Mobile Home-Tulsa, OK
January 2025 to July 2025
• Inspected the building, grounds, and equipment.
• Handled necessary repairs and maintenance.
• Complied with all company safety regulations.
• Kept a maintenance log and wrote shift reports.
• Reported any issues to the maintenance manager or clients.
• Responded to repair and maintenance requests in a timely fashion.
• Followed written and verbal instructions from the manager or clients.
• Read and followed manuals, blueprints, and other written instructions.
• Used equipment, including power tools, hand tools, electric tools, and plumbing tools. Hem Saw Operator
Interstate Steel and Metals-Tulsa, OK
October 2022 to January 2025
• Set up the saw machine, making adjustments for each job
• Set stops or guides to specified lengths
• Read Blueprints
• Replaced saw blades when needed
• Operated the saw machine, keeping an eye out for any defects or issues
• Use measurement tools to ensure accuracy
• Help pack and transport finished pieces
• Accurately complete paperwork
• Deburr all edges according to specs
• Used Tape measure
• Banded all finished material
• Used forklift to load and move finished job orders
• Inspected all finished pieces
Deburr Technician
PCC Walden's Aerospace Division-Tulsa, OK
September 2021 to October 2022
• Deburred smoothed edges and sides of manufactured parts, typically metal components, either manually or with a machine.
• Broke all edges to make them smooth with no snags
• As a deburr tech I inspected and finish equipment parts to ensure they fit properly into the machinery according to the specifications.
• Moved all finish material to be inspected by quality inspection
• Calculated time needed for each order
• Made sure all material was within tolerance
• Used many hand tools
Material Handler/Warehouse Associate
Simmons Foods-Southwest City, MO
March 2020 to August 2021
• Hung leg quarters
• Customer Service
• Shipping and receiving
• Packed all outgoing boxes
• Stacked Pallets
• Prioritized Boxes
• Forklift Operator
• Overhead Crane Operation
• Handled Warehouse Duties
• Helped out in other departments
• Removed fat from chicken
• Palletized boxes
• Cleaned the floor
• Picked up loose chicken up off the floor line
• Moved all pallets to needed areas.
• Created Pallets
• Expedited shipments
Customer Service Representative/Warehouse Associate Discovery Plastics-Miami, OK
April 2017 to March 2020
• Answered all calls
• Directed all calls to designated department
• Provided customers with excellent quality customer service
• Solved problems, processed orders
• Gave pricing information for merchandise
• Provided customer with detailed delivery information
• Provided RMA's for customer and department leads
• Processed complaints and claims in a orderly fashion
• Expedited customer requests pertaining to shipments
• Worked closely with all departments professionally
• Established new accounts
• Shipped and Received and incoming and outbound material
• Prepared documents
• Used forklift to unload and load trucks
• Utilized Customer service skills
• Packaged all outgoing boxes
• Used pallet jack to move freight
• Arranged boxes on pallet to be shipped
• Used UPS and FED EX label system
• Worked closely with Supervisor
• Collaborated and communicated with logistics technicians, customer service representatives, service providers, and others involved in the shipment of products.
• Tracked traced, and updated the status of outgoing shipments.
• Maintained a clean, neat, and member-ready area.
• Maintained an accurate log sheet of daily moves, scanning inventory, and counting accurately.
• Engaged with vendors and drivers with a positive attitude.
• Provided additional backup support for shipping and receiving departments. Warehouse Associate/Customer Service
Baldi's Light Industrial-Beaumont, CA
November 2007 to February 2017
• Shipped and Received and incoming and outbound material
• Prepared documents
• Used forklift to unload and load trucks
• Utilized Customer service skills
• Packaged all outgoing boxes
• Used pallet jack to move freight
• Arranged boxes on pallet to be shipped
• Used UPS and FED EX label system
• Worked closely with Supervisor
• Manages the shipment of all products, materials, and supplies.
• Collaborated and communicated with logistics technicians, customer service representatives, service providers, and others involved in the shipment of products.
• Tracked traced, and updated the status of outgoing shipments.
• Maintained a clean, neat, and member-ready area.
• Maintained an accurate log sheet of daily moves, scanning inventory, and counting accurately.
• Engaged with vendors and drivers with a positive attitude.
• Provided additional backup support for shipping and receiving departments. Education
Associate's degree in Theology
Ligonier ONLINE Ministries-Sanford, FL
June 2018 to September 2020
Associate's degree in Computer Science
Mt San Jacinto Community College District-San Jacinto, CA June 2003 to August 2007
Skills
• CNC
• Customer service
• Hand tools
• Xero
• Precision measuring instruments
• Food preparation
• Microsoft Office
• Food production
• CNC lathe
• Microsoft Windows Server
• Forklift
• SAP
• Shipping & receiving
• Network administration
• Soldering
• Freight
• Welding
• Analysis skills
• ERP systems
• SAP ERP
• Mechanical knowledge
• Search engines
• Quality assurance
• Windows
• Schematics
• Unity
• Kitchen experience
• Warehouse management
• Manufacturing
• Blueprint reading
• Load & unload
• Computer skills
• Quality control
• Warehouse experience
• Cooking
• Computer networking
• Microsoft Word
Certifications and Licenses
Microsoft Office Specialist
Present
Forklift Certification
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