Customer Service Business Operations
Resume:
Brian Bentley
Independent Distributor
Coweta County Georgia
**************@*****.***
Strategic-thinking individual experienced in Sales and Distribution. Owner of Bread Route business for more than 27 years. Offering engaging and pleasant personality with expertise improving customer relationships.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 27 years of experience. Highly effective and comfortable working with people at all levels in organization.
PROFESSIONAL EXPERIENCE
Independent Distributor
Flowers Baking Co.–Owner /Operator Bread Route
Coweta County, 2002-Present
Enhanced operational efficiency and productivity by managing budgets, accounts and relationship.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Managed day-to-day business operations, including accounting, finance, and day-to-day relationships with customers.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Monitored promotional approaches to increase sales and profit levels.
Consulted with customers to assess needs and propose optimal service solutions.
Trained and motivated employees to perform daily business functions, including promotion initiatives to drive product sales and increase brand awareness.
Aligned branding initiatives and sales with client goals.
SKILLS
Team Oversight
Scheduling
Product Branding
Operations Management
Consulting
Negotiation
Relationship Building
Budgeting
Strategic Planning
Business Planning
Marketing
Partnership Development
Client Service
Project Management
Profit and Loss
Verbal and Written Communication
Business Development
Staff Management
Customer Relations
HIGHLIGHTS
Performance driven Effective multi-tasking
EDUCATION AND CERTIFICATIONS
CDL Class A
Northwest Community College
Senatobia,Ms
South Panola H.S.
High School Diploma
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