Quality Assurance Software Development
Resume:
Sindhuja Chinthakunta
******.**************@*****.***
Professional Summary:
* ***** ** ************ ********** in Informational Technology (IT) with emphasis in Quality Assurance (QA) and Software Development Lifecycle (SDLC).
Experienced Analysis, Design, Development, Implementation, Testing, Production & Maintenance Methods using Waterfall, and Agile/SCRUM.
Experienced in Software Quality Assurance including Manual and Automated testing with tools such as Selenium RC/Web-Driver/Grid, HP Quick Test Professional and JUNIT/Test-NG, Quality Center, JIRA and SOAP UI.
Expert in developing Java Selenium Web Driver/GRID test scripts using Java, JavaScript and Test Frameworks using Test-NG/JUNIT, ANT/MAVEN build tools.
Good experience in mobile testing using APPIUM in both IOS and Android applications using simulator and emulator.
Expertise in functional testing AUT using Selenium IDE and Selenium Web-Driver using J-unit/Test-NG testing framework.
Hands-on experience with testing and automation on the Salesforce Platform.
Used JavaScript, Protractor, and Cypress to develop automation scripts for Angular.js application.
Hands-on experience using HP Load Runner, UFT / Quick Test Pro with VBScript, Test Director and Quality Center/ALM.
Strong experience in preparing Test Scenarios and Test Scripts for manual Testing for various software applications.
Created Automation scripts by using Selenium and Win Runner also used HP ALM to manage the entire Automation testing process.
Performed Data Driven, Keyword Driven, POM and Descriptive Programming approaches in Automation.
Experience in using HP Application Lifecycle Management (QC), QTP for Client/Server Applications, Selenium for Web based applications and Soap-UI, browser rest clients for API, Integration testing.
Worked on Selenium to Automate Testing of Web Application, modified test scripts which includes sequence of commands to be executed.
Experience in Manual, Automation, Performance Testing, Black box Testing, Functional Testing, Integration Testing, GUI Testing, Smoke Testing, and Regression Testing.
Technical Skills:
Testing tools
Selenium WebDriver, HP Quality Center/ALM, Junit, TestNG, JIRA, SOAP UI, QTP, POSTMAN, Eclipse, Protractor, Manual Testing, Appium (Android Testing).
Web Technologies
HTML, CSS, XML, XSL, XSLT, XPATH, AJAX, JSP.
Defect Tracking Tools
Quality Center (9, 10, 11.0), JIRA, Team Foundation Server (TFS 2008, 2010, 2012)
Languages
Java, Python, SQL.
Project Management
Agile, Waterfall
Browsers
Internet Explorer, Firefox, Chrome & Safari
Operating Systems
Windows 7, 8,10, UNIX and Mac
Other Tools
Pentaho, ETL, Salesforce
Education Qualification:
Master’s in Computer Science from Northwestern Polytechnic University Aug 2015 – Dec 2016
Bachelors in Electronics & Communications Engineering from JNTU Sep 2010 – Apr 2014
Professional Experience:
Client: Wells Fargo, Charlotte, NC Oct 2024 - Present
Role: Quality Engineer
Collaborating with multiple Business Partners for gathering the Salesforce Application requirements to build application environment utilizing features, user stories and Document Analysis.
Collaborated with the business and technical team and took the responsibility to document the functional and technical specifications in the business requirements analysis phase.
Developing and implementing test strategies and tools and creating QA test procedures. Supporting test data setup, analyzing defect metrics data and attending the defect calls.
Execute and evaluate manual, automation and SOAPUI API testing and document test results.
Involved in performing sanity testing of application for Post Deployment Production Testing.
Performed exception testing for missing and mismatched transaction data. Performed negative testing to prevent unauthorized access to restricted investments or reports.
Implemented custom java code and libraries within Cypress to handle complex test validations and dynamic test data generation for financial services APIs.
Integrated Cypress test results with reporting tools like Cucumber HTML to provide detailed execution insights to product owner.
Utilized Cypress parallel execution capabilities to significantly reduce test execution time and support faster regression testing.
Tests for login, search, filters, CRUD operations, and validation scenarios using Cypress commands with TypeScript.
Used no TypeScript-integrated Cypress API testing to verify authentication, authorization, and error-handling scenarios.
Develop and maintain robust end-to-end test scripts using Cypress with TypeScript.
Tested rejection, escalation and retry logic for failed capital calls or KYC checks.
Developing and validating generic lightning components as salesforce is a cloud-based application.
Conducted comprehensive testing of salesforce User profiles, Roles, and permission sets to ensure proper access control and data visibility across various objects and records.
Validated custom user profiles for different businesses units, ensuring correct assignment of page layouts, record types and lightning component visibility.
Tested salesforce permission sets to provide users with specific access privileges without modifying their base profile.
Validated the accuracy and functionality of salesforce dashboards, ensuring data is displayed correctly for various user profiles and roles.
Tested dynamic dashboards to display data according to logged-in user permissions and roles.
Involved in developing Automation framework from scratch level by using Java and Selenium WebDriver.
Used Excel to prepare test cases and import to HP ALM.
Involved in performing Sanity testing of application for Post Deployment Production Testing.
Tested Web services using Postman to test the xml requests and the responses for each of the operations.
Executed SQL Queries to Validate the data based on the business rules for extensive data validation.
Used JIRA for logging and tracking defects and for accessing business requirements and user stories.
Executed the tests manually to verify the application functionality and developed smoke scripts for weekly builds for installation process.
Client: Health Edge, Boston, MA Jan 2024 – Oct 2024
Role: Lead Quality Engineer
Developed maintainable test automation, tools and automated test suites in response to growing feature set and customer requirements.
Worked in an agile (Scrum) environment with frequently changing requirements and features.
Performed Smoke, Functionality, Integration Regression test based on Analysis and understanding of the requirements, non-functional specifications, and end-user needs.
Hands-on experience on Playwright testing for end-to-end test framework for AngularJS applications and other JavaScript applications.
Written and executed automated tests in playwright for a browser-based application.
Participated in Status meetings to report issues. Communicated with developers through all phases of testing prioritize bug resolution.
Worked on salesforce standard objects, custom objects, custom fields, page layouts, custom tabs, Reports and other components as per the application.
Validated Data security and sharing rules in salesforce. Tested Users, Profiles, Role hierarches and permission sets per user profile and public group.
Tested and written queries on salesforce CRM tools workflow to test the repeatable process to eliminate inefficiencies and enhance productivity.
Validated Provider Enrollment and Credentialing workflows to ensure accurate provider onboarding.
Testing and validating Health Rules Payor (HRP) core configurations, including claim processing, product setup, benefits, pricing and provider contracts.
Worked with Health Edge platform modules to support payer operations like Claims adjudication, enrollment, and payment processing.
Tested Provider search functionality, ensuring correct provider details (NPI, specialty, location) are displayed.
Validate 837(Professional), 837I(Institutional) and 837D(Dental) claims ingestion, mapping and adjudication logic in HRP.
Verified COB(Coordination of Benefits) and timely filing limit scenarios in HRP claims processing.
Validated correct application of deductibles, copays, out-of-pocket maximums and coverage rules.
Testing with various Salesforce.com standard objects like Reports and Dashboards, Accounts, Contacts and Opportunities along with Campaigns.
Automated end-to-end testing workflow using playwright for complex business processes, ensuring seamless user experience across multiple browsers.
Implemented cross-browser testing (Chrome, Firefox, Safari) using playwright to ensure consistent UI behavior across all supported browsers and devices.
Conducted mobile-responsive testing using Playwright to validate application functionality on various screen sizes.
Integrated Playwright test suites into CI/CD pipelines using Jenkins/GitLab for automated, continuous regression testing.
Collaborated with developers to perform root cause analysis and validate bug fixes through automated retesting.
Conducted knowledge-sharing sessions to team members on Playwright best practices.
Client: Bank of America, Charlotte, NC Dec 2022 – Dec2023
Role: Quality Engineer
Analyzed the Business Requirements Document, input in Test Plan and prepared detailed Test Cases for new Functionality.
Associated with development Team to understand the technical design and architecture for test planning.
Involved in design and Implementation of selenium WebDriver automation framework for smoke and regression test suites.
Participated in regression testing for quarterly release cycles covering investor portal, CRM integration, and reporting modules.
Involved in the Continuous integration of the automation framework with Jenkins.
Worked on Cypress to automate UI and used JavaScript, NodeJS and NPM for Angular based user interface.
Create test script in TestNG framework using java with selenium Web driver for regression test and maintain the same.
Identify and debug test failures effectively using Cypress’s interactive runner and TypeScript stack traces.
Implement basic accessibility checks using cypress-axe with TypeScript for WCAG compliance.
Created Test scripts, Test cases, executed Test cases and logged the defects in QC environment.
Used automated scripts and performed functionality testing during the various phases of the application development using selenium IDE.
Performed Regression testing to check the compatibility of new functionality with the existing functionalities of the application.
Build and enhance automated test framework using Cypress and Page object models for UI applications.
Used Cucumber BDD framework and Selenium Java for UI automation testing and integrated with Logger (laaS) for monitoring purposes through Jenkins.
Performed UI and API testing using Cypress and created the framework from scratch.
Worked on SOAPUI tool for testing SOAP services and used Postman for testing restful/rest webservices (API) manual testing.
Implemented test automation scripts for mobile testing using Appium for Android and IOS applications.
Good experience in mobile testing using Appium in both IOS and Android applications using simulator and emulator.
Worked on Data migration from lower environment to higher environment and validation the data.
Coordinated with onsite/offshore teams, conducted necessary KTs and provided support whenever it was required.
Involved in Agile development environment like Sprint Planning, Standup meetings, Sprint review and sprint retrospective.
Client: Aetna/CVS Health, Hartford, CT Nov 2020 – Dec 2022
Role: QA Automation Engineer/Software Engineer in Test
Collaborated with multiple business partners for gathering the Salesforce Application requirements to build Application environment utilizing features, user stories and Document Analysis. Used Rationalized Team Concert (RTC), Agile Planning Solutions, Timelines for different projects were managed and the information to acquire data on project deadlines, performance prerequisites and interfaces by discussing with the Product Owners & Business Analysts.
Conducted analysis with Salesforce and Enterprise Architects, Technical Leads, and Developers to outline SFDC Application design from both the functional and technical perspective. Involved in Design Automation Scripts of the application and provided necessary inputs in developer point of view. Gathered the Data model changes for the application and received approvals from architects to start the development and integrated the APIs in Salesforce as most of the data will not be stored in Salesforce to keep the data secure as it is Healthcare domain.
Integrated Salesforce application with various legacy Systems using REST web services with SOAP UI tool. Automation on Call-Center Application Lighting version using Selenium Web Driver and Java with page object model and Keyword Driven approach.
Developed & validated generic Lightning components as Salesforce is a cloud-based application, they can be plugged and placed anywhere on a Lightning page according to the requirement.
Validate 837(Professional), 837I(Institutional) and 837D(Dental) claims ingestion, mapping and adjudication logic in HRP.
Verified COB(Coordination of Benefits) amd timely filing limit scenarios in HRP claims processing.
Implemented design patterns like Page Object, Data Driven in Hybrid automation framework with Java, Selenium WebDriver, Maven, JUnit, and Jenkins.
Collaborated with the business and technical teams and took the responsibility to document the functional and technical specifications in the business requirements analysis phase.
Developed Java scripts to automate the test cases.
Tested the entire claim lifecycle- Submission-validation-adjudication-Payment/Denial-Remittance.
Ensure claims route through appropriate workflows based on LOB (Line of Business) – Medicare, Medicaid and Commercial.
Validate outputs in Eagle Portal, dashboards, and exported reports.
Validated provider credentialing and affiliation mapping to the correct network tier.
Validated member coordination rules eg: spouse coverage, dependents.
Identified requirements of testing environments and areas that require improvement. Executed automated test scripts and conducted root cause analysis. Developed and implemented test strategies and tools and created QA test procedures. Supported test data setup, analyzed defect metrics data, and attended defect calls.
Tested behavior of IVR systems to assist callers and voice quality and voice recognition functionality of IVR Systems.
Developed and executed manual, automation for different user SFDC profiles based on the need in the organization.
Executed and evaluated manual, automation and Soap UI APIs testing and document test results.
Integrated Automation scripts (Selenium WebDriver API) in Continuous Integration tools (Jenkins) for nightly batch run of the Script.
Worked with Continuous build and integration and deployment using SVN, Maven, and Jenkins.
Exported test case Scripts Java-Selenium WebDriver in Eclipse IDE and modified the Selenium scripts and executed.
Involved in performing Sanity Testing of application for Post Deployment Production Testing.
Worked with Salesforce feature enhancements, Release maintenance Activities, as well as utilized and applied these features to keep the Application Integrity and Durability. Evaluated and installed the various third-party AppExchange applications by collaborating with the respective vendors to fully understand capabilities of the application and to satisfy the SFDC application requirement.
Client: Bank of America, Charlotte, NC June 2019 – Nov 2020
Role: Quality Engineer
Participated in all stages of testing life cycle, various testing methodologies and SDLC using Agile and Scrum.
Contributed to the Continuous Integration pipeline running component builds, creating and running deployment jobs on individual stages on Jenkins, and running automated and manual functional tests.
Selected the Test Cases to be automated and performed functional testing of the front-end using Selenium (IDE and Web Driver) and cucumber using RAFT (Rapid Automation First-pass Testing) Framework.
Responsible for implementation of Hybrid Test Automation Framework built using Selenium WebDriver, TestNG and Maven technologies under Java platform.
Implemented the test cases using Selenium Web-Driver that are automated, and results clearly indicate pass/fail status, and results are displayed either in the form of e-mail or reports.
Developed Test Cases, test scenarios and test data according to specifications.
Developed the features, scenarios, step definitions for (Behavior Driven Development) and (Test Driven Development) using Cucumber and Gherkin.
Created detailed test cases, test scripts, and test data for automation of nightly batch jobs and message center workflows within Eagle Automation Center.
Ensure appropriate role-based access for Eagle users.
Test Eagle’s integration with upstream (trading, CRM) and downstream (reporting, BI tools) systems.
Validate Eagle's scheduler or data pumping jobs (Eagle Message Center, Automation Center).
Validate transformation logic using Eagle Data Mart, Pacer, or STAR modules.
Automated Regression Test cases using Selenium Web Driver. Jenkins and Maven. Used Firebug and Fire Path Plug-ins to find the elements on the web page based on the element locator ID, Name Tag, Class Name, Xpath, Link Text, and CSS Locator.
Validate output in Eagle Portal, dashboards, and exported reports.
Performed functional testing, GUI Testing, Integration Testing, compatibility, System Testing and End to End testing both manually and automation.
Maintained code version using GIT and Bitbucket Repository.
Tested applications in different types of browsers and versions using SauceLabs, such as Internet Explorer, Firefox, Google Chrome and Mobile Applications to simulate production environment.
Tested database by writing and executing SQL queries to ensure that data entered has been uploaded correctly into the database.
Followed Agile testing methodology, participated in daily SCRUM meetings and tested each SPRINT deliverables.
Participated in QA weekly meetings and various other meetings and discussed Enhancement and Modification Request issues and defects in the application.
Client: UnitedHealth Group, Boston, MA July 2018 – May 2019
Role: Quality Engineer
Optum Data Exchange (ODX)
Involved in ETL framework and BI Integration using Pentaho Reports and Pentaho Dashboards.
Experienced in generating on-demand and scheduled reports for business analysis or management decision using SQL Server Reporting Services.
Installed and Configured Pentaho BI Suite 4.2 & 4.4 along with Enterprise Repository in Pentaho BI server.
Used Pentaho Import Export utility to Migrate Pentaho Transformations and Job from one environment to others.
Used different types of input and output steps for various data sources including Tables, Access, Text File, Excel and CSV files.
Implemented the test cases using Selenium Web-Driver that are automated and also results clearly indicate pass/fail status and results are displayed either in the form of e-mail or reports.
Used Java language and Test-NG framework for scripting. Used Maven for building the WebDriver project.
Created automation framework in Selenium WebDriver using behavior driven approach like Cucumber.
Created test planning and participated in execution for API testing using TestNG.
Followed Agile testing methodology, participated in daily SCRUM meetings and tested each SPRINT deliverables.
Participated in QA weekly meetings and various other meetings and discussed Enhancement and Modification Request issues and defects in the application.
Client: Abbott, Sylmar, CA Feb 2017 - Apr 2018
Role: Software Engineer
Gathered specifications and requirements prior to system testing.
Created test plan, test strategies, test procedures, test cases and test data.
Created test planning and participated in execution for API testing using Test.
Involved in Test Execution for Manual and Automated Test Cases and reported the Test Results.
Developed new Automation test cases using selenium Web-Driver.
Involved in design and implementation of protractor testing for AngularJS code base.
Wrote extensive programming in JavaScript for automating the functional and regression testing through Protractor which is an End-to-end testing framework for Angular 5 application.
Tested applications in different types of browsers and versions, such as Internet Explorer, Firefox, Google Chrome to simulate production environment.
Implemented Page Object Model in Selenium to decouple test scripts directly referencing UI elements, wrote Java Selenium extension to test jQuery UI Tab widgets.
Proposed solutions for automation enhancements used QTP to automate regression test sets, used SoapUI functional testing, load testing of API’s.
Prepare testing documents to communicate about the status and progress of the testing efforts with the management team members.
Participated in QA weekly meetings and various other meetings and discussed Enhancement and Modification Request issues and defects in the application.
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