store manager office manager administrative assistant
Resume:
Cassandra
Mendiola
Richmond, Tx 77469
**********@*****.***
EXPERIENCE
T&W Tire, Laredo/Pasadena, Tx — Store Manager
May 2019 - PRESENT
● Manage daily operations and staff scheduling for tire retail store
● Train and mentor team members on customer service techniques
● Ensure product inventory levels meet company standards and expectations
● Resolve customer complaints in a timely manner
● Oversee inventory management through cycle counts, audits and shrinkage control
● Prepare monthly reports on sales figures, expenses, profits
● Ensure compliance with safety regulations and company policies
● Strengthen workflow productivity by hiring, managing and developing top talent
● Develop strategies to maximize sales and profitability
● Delegate work to staff, setting priorities and goals Snider Fleet Solutions, Laredo, Tx — Administrative Assistant January 2015 - May 2019
● Managed daily office operations and maintained organized filing systems.
● Assisted in preparing reports and documents for management review.
● Communicated effectively with clients and vendors to address inquiries.
● Utilized office software to create presentations and manage databases.
● Supported inventory management by tracking supplies and placing orders
● Maintained a professional office environment through effective organization.
● Answered phone calls and emails to provide information, resulting in effective business correspondence.
● Entered data into spreadsheets using Microsoft Excel or other similar programs.
● Maintained office supplies inventory by checking stock to determined inventory level
● Billing and processed payables in a timely manner. EDUCATION
SKILLS
● Team leadership
● Customer service
● Financial reporting
● Inventory
management
● Sales analysis
● Time management
● Data entry
● Employee supervision
and motivation
● Budgeting and cost
control
● Problem-solving
LANGUAGES
English, Spanish
REFERENCES
Available upon request
Laredo Community College, Laredo, Tx — some college
(Business Administration & Management)
United High School, Laredo, Tx — diploma
MAY 2012
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