High School Guest Services
Resume:
GISELLE ESPINO
CONTACT
CAREER OBJECTIVE
*************@*****.***
Detailed oriented high school graduate with 3.5+ years of work experience and a proven knowledge of conflicts resolution, customer needs, satisfaction and communications. Aiming to leverage my abilities to successfully fill the current role at your company. Frequently praised as quality- oriented by my peers, I can be relied upon to help your company achieve goals.
SKILLS
EXPERIENCE
Phone etiquette
Cash Register (cash management)
Childcare
Food Handling
Medical imaging
Analysis Skill
Organizational Skill
Front desk receptionist
Data Entry
Microsoft 360
Hospitality
Guest Services
Food Safety
Joeys Dallas (Server, Assistant & Hostess)
September 2024- Current
My duties are to provide guests with friendly attentive service throughout their dining experience while delivering exceptional service and a pristine environment.
Clear and set tables, and assist our guest services team with front door duties, seating guest. Resolve services issues and complaints with a sense of urgency, poise and good judgment.
Dakota’s Steakhouse (Hostess)
June 2024- October 2024
I would manage reservations and seating arrangements efficiently to optimize table turnover. Utilize OpenTable system for managing guest check-ins and tracking wait times. Ci would also communicate with kitchen staff and servers to ensure timely service and guest satisfaction. Assisted guest with inquiries about the menu, specials, and restaurants services to enhance their dining experience.
Dental Assistant
February 2023- July 2023
Prepared patients for treatments or checkups ensuring their comfort, also selected and set up instruments, equipment and materials needed. Provided oral hygiene and post-operative care instructions. Also maintained accurate patient records and assist with payments procedures. Helped sterilization, x-rays.
EDUCATION
Skyline High School- Dallas, Tx
May 2022
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