Holly Harvey
Dallas, TX *****
**************@*****.***
Professional Summary
I have over twenty years of administrative, office management, and customer service experience in a corporate and warehouse field. I have provided superior support for corporate officers and executives. I am highly organized, able to coordinate administrative and personnel activities (bookkeeping, data entry, payroll supplies, maintaining confidential files and other clerical services). I have the adaptability to manage schedules and maintain deadlines. I am extremely flexible with the ability to multi task effectively in fast paced environments.
I'm proficient in Microsoft 365 and supervising administrative staff while displaying outstanding verbal and written communication skills.
Authorized to work in the US for any employer
Work Experience
Weekend Receptionist
Prairie Estates-Frisco, TX
October 2023 to Present
· Answer telephone, receive/deliver telephone messages
· Greet visitors and direct to proper area
· Prepare/type correspondence for Administrator and/or department heads
· Establish and maintain effective filing systems
· Compile/prepare reports, agendas and schedules as may be appropriate
· Responsible for assuring patient/resident safety
· Perform other duties and tasks as assigned
Administrative Assistant
Infosys Limited-Richardson, TX
September 2023 to November 2024
• LCA process verification, printing, labeling and signature verification, uploading to GICS system
• Proofreading petitions (New Hires, H1 Extensions)
• Data entry of receipt/approval notice details into the database
• Prepare shipping labels, and letters, and collate packets
• Process employee L1, L2, H1 and H4 documents
• Correspond with applicants via email
Sales Associate
The Container Store-Dallas, TX
August 2022 to January 2024
· Welcome and greet all customers either as Host in the front entrance or throughout the store
· Connect with customers throughout the store suggesting solutions to their organizational challenges
· Serve as a register person with strong focus on providing a great customer experience during check out
· Introduce and enroll customers in rewards program
· Maintain the Sales Floor – keeping shelves full and presented according to the brand standard
· Process customers’ orders for curbside pick-up and/or delivery Plant Administrative Assistant
Refresco NA-Fort Worth, TX
June 2022 to December 2022
· Provide support to the Controller, HR Dept. and the Plant Manager
· Determine invoice issues (PO, GR and coding, etc.) and refer to correct associate for resolution
· Create spreadsheets and reports using MS Office software
· Create, post and reconcile purchase orders
· Receive, distribute and reconcile invoices
· Assists with new hire administration, orientation and processing Driver Trainer
Amazon-Chicago, IL
March 2021 to June 2022
· Partner with Delivery Service Partners and Managers to coordinate, facilitate and measure training related activities for Delivery Associates.
· Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties.
· Track performance and provide identified retraining, compliance, safety and maintenance duties.
· Educate and audit driver safety and compliance standards such as: driver vehicle inspection reports, hours of service and safe road driving practices.
Problem Solver
· Pulling customer orders (damaged / misplaced) to verify accuracy and condition
· Identify, investigate and correct shipment errors
· Stow packages in inbound shelves
· Work closely with Managers to locate or replace missing and damaged customer orders Administrative Assistant
Luster Products, Inc.-Chicago, IL
April 2005 to February 2020
· Monitor and evaluate production methods of Standard Operating Procedures, simplify data reporting procedures, audit, develop and revise established Standard Operating Procedures.
· Maintained performance accountability documents and job descriptions, observing work methods and activities related to Plant Operations/Warehouse Operation.
· Assist in administrative duties, (generate/distribute correspondence, maintain filing, ordering supplies, distribute mail), special projects, meetings, budgets, inventory capacity planning, training and reporting as necessary.
· Monitoring and organizing the Plant Operations Personnel Office, payroll, employee’s attendance, providing a bi-weekly summary and calculation of attendance points, on procedure violations, and monthly production schedule.
· Prepared job requisitions for open positions both hourly and exempt level personnel.
· Conducted new hire orientation for both hourly and exempt personnel.
· Audit income statements for accuracy and assisted the plant manager with end of the month and quarterly numbers.
Education
Chicago State University-Chicago, IL
January 1996 to December 1998
Skills
• Highly Proficient in Microsoft 365, AS400, SAP, Adobe as well as other office equipment
• Supervising experience
• Employee Orientation
• Communication skills
• Proofreading
• Google Docs
• Leadership
• Clerical Experience
• Management
Certifications and Licenses
Driver's License