Support Technician Brand Ambassador
Resume:
Entrepreneur
Shreya Singh
Contact
Shreya Singh
******@****************.**
Education
Florida Technical College
Computer Support Technician
Skills
Leadership
Teamwork
Client Relations
Critical Thinking
Organization
Microsoft Office
Record Keeping
Time Management
Creative Problem Solving
Objective
Highly motivated self-employed brand ambassador with a proven exceptional customer service and support track record. I aim to secure a position with a well-established and stable organization that will enable me to utilize my strong skills, educational background, training experience, and interpersonal abilities to the fullest extent. I am confident in working harmoniously with colleagues, clients, and stakeholders and supporting the organization's goals with my expertise and dedication.
Experience
Self-Employed Brand Ambassador
Bonnie & Claudia, Co USA 2019-
As a contractor, I work with diverse clients to provide various services, such as customer support and assistance through multiple channels like phone, email, and chat platforms. My primary duty is to handle customer inquiries, complaints, and feedback and ensure customer satisfaction by providing timely and accurate responses to their queries. I also manage customer accounts and keep accurate records of all interactions to ensure seamless communication and
collaboration between clients and their customers. Executive Administrative Assistant
Engineered Air Pompano Beach, FL 2016-2019
As a part of my role, I was responsible for maintaining and organizing company records with great attention to detail. This included financial statements, reports, memos, invoices, letters, and other bookkeeping tasks. In addition to this, I was responsible for navigating and complying with various regulatory requirements. This also involved securing permits from the relevant authorities and ensuring compliance with local, state, and federal regulations. I worked closely with builders and contractors to ensure permits were pulled promptly and accurately. I also ensured timely scheduling and closure of inspections, which was crucial to the smooth functioning of the company.
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