Customer Service A Family

Personal statement

I see myself as a hardworking person coming from a self-made and driven household growing up with such positivity gave me strength of character, dedication to reach my life ambitions, I am a vibrant and sociable person and in a working environment this helps me to get along with colleagues and motivate others around me.

Key Skills

I believe myself to have the following skills and would be able to apply them to the job;

Good communication skills with a variety of people.

I would see myself as someone who has a somewhat high work ethic, coming from a family where it is strongly encouraged.

I am also a very friendly person who generally likes to get along with everyone; and for that reason I find people find no difficulty in approaching me for any reason.

Motivational/ I love helping others around me and I am a firm believer in together everybody achieves more that’s why I believe if my colleagues/friends succeed I will also.

Work Experience

I undertook Work experience at The Radcliffe School as a P.E assistant because it had some relevance to the profession I am currently perusing. The duration of my Work experience was only a week. During that week I had to show my leadership and communication qualities by setting up teams and leading a warm up for younger students. I had to show good organisation in order to get them to do what I required of them. I successfully completed the Work experience and got a certificate for my efforts.

German Christmas Market Dec 2016 – Jan 2017

face to face sales

Extensive knowledge of product

Displayed professional and excellent customer service skills

Working successfully well in a targeted environment

River Island - Jan 2017 – March 2018.

Interaction with customers

Detailed product knowledge

Displayed excellent and professional customer service

Reliable- sometimes I opened and closed the store when mangers where unable to.

Confidence and responsibility- advising customers

Tsys – March 2019 – September 2019

Professionalism and discipline within a financial establishment

Comfortably learned how to use in house software

Excellent customer service skills

Good communication skills

Expertise in the product and service.

Patience with customers

Positive working attitude

Capacity to work within a demanding, fast paced contact centre environment.

Ability to hit targets within the time requested.

Night replenishment Waitrose

Great customer service skills

Attention to detail with products and services

Work well within a fast pace environment

Work well under pressure

Great at hitting targets on time

Unloading stock

Great time management

Keeping a tidy and organised stock room and working environment

Warehouse operative- July 2020 –October 2020

Perform well under pressure

Excellent organisation skills

Perform well within a fast paced working environment

Packing experience

Stocking experience

Loading experience

Excellent time management

Primark retail assistant – March 2021 – January 2022

Resetting the shop floor which included creating eye-catching displays for customers

Replenishing the stock shelves which includes attention to detail

Keeping a tidy and organised stock room and working environment

Making sure all stock is correctly priced and labelled correctly

Handling all stock, stock transfers, deliveries and also removing items from the shop floor that does not meet the required high standards

Implementing any changes to the shop floor which includes the lay out changes

Working as a team to hit targets set by management

Warehouse operative GXPO Addidas

Perform well within a fast paced environment

Stocking experience

Picking experience

Loading experience

Packing experience

Great attention to detail

Work well within a team

Great at hitting targets

Excellent organisation skills

Warehouse operative Argos

Perform well under pressure

Picking/loading/packing experience

Excellent attention to detail

Great communication skills

Perform well within a fast pace environment

Experience with using a pump tuck

Work well

Educational achievements

GSCE GARDES

English - B Geography - D DT – B

Health and social – B GCSE P.E – B Maths - C

Science - D IT course-B

Interests

Fashion

Sport

Learning

Reference

Available upon request

Contact this candidate