Preventive Maintenance, Vendor Management, Facility Management

BILLY E. ARMSTRONG

Springfield, Missouri *********.****.****@*****.*** 417-***-****

Facility Management Preventive Maintenance Facility Operations

Highly skilled Facility Manager with extensive experience in building maintenance, vendor management, and team leadership. Proven ability to grow and lead maintenance teams, manage complex projects, and streamline operations to boost efficiency. Expertise in maintaining HVAC, electrical, plumbing, and structural systems across multiple facilities while ensuring compliance with safety protocols and regulatory standards. Strong background in vendor coordination, procurement, capital project oversight, and preventive maintenance. Adept at managing remote teams and using data to drive informed decisions.

Core Competencies

Facility Operations: Building Systems Management, Preventive Maintenance, Equipment Maintenance, Energy Management

Project & Vendor Management: Procurement, Vendor Coordination, Budgeting & Cost Control, Capital Project Planning

Technical Skills: HVAC, Electrical Systems, Plumbing, CMMS Systems, Microsoft Office Suite, Power BI

Leadership & Compliance: Team Leadership, Workplace Safety, Security Oversight, Regulatory Compliance, SOP Implementation

Professional Experience

Emcor Facility Services – Springfield, MO / Southwestern Missouri

Operations Manager / Lead Technician

April 2019 – January 2025

Expanded team from 2 to 16 technicians, managing maintenance projects across Missouri, Kansas, Arkansas, and Illinois.

Managed vendor relationships for 13 accounts—reviewed quotes, assigned vendors, and ensured timely completion of outsourced work.

Procured tools and materials for technicians, maintaining stock levels and ensuring project readiness.

Developed and implemented SOPs, improving operational efficiency while meeting customer expectations.

Trained and mentored technicians on safety, equipment usage, and maintenance best practices

Estimated and quoted in-house maintenance and repair projects, providing cost-effective solutions for budget planning.

Oversaw building and equipment maintenance, ensuring reliable system performance through proactive strategies.

Burrell Behavioral Health – Springfield, MO

Maintenance Technician

February 2015 – April 2019

Performed routine maintenance across multiple facilities, ensuring system efficiency and safety compliance.

Collaborated with facility directors on budget planning and capital project proposals.

Scheduled and coordinated vendor repairs and services, ensuring on-time and on-budget completion.

Participated in team-based repair and upgrade projects across various locations.

Maintained critical systems including HVAC, electrical, plumbing, and structural infrastructure.

Harmony House – Springfield, MO

Building Coordinator / Maintenance Coordinator

February 2008 – February 2015

Oversaw daily maintenance and groundskeeping, ensuring a safe and functional environment.

Provided security services through regular monitoring and inspections.

Coordinated volunteer efforts to support maintenance and improvement projects.

Procured equipment and materials, negotiating cost-effective solutions within budget constraints.

Scheduled and managed vendor services, ensuring quality and timely repairs.

Certifications & Training

Facility Management Professional (ID# 1224832), IFMA

Universal EPA Certification

Backflow Preventer Testing License

OSHA 10 Certified

Class E Driver’s License

Education

Merced Junior College

High School Diploma, Turlock High School

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