Customer Service Production Worker
Resume:
Samantha Gill
Cape Coral, FL *****
****************@*****.***
Professional Summary
Energetic knowledgeable professional in the production field with over 20 plus years' experience. Providing assembly of various parts and components, custom material handling, equipment, and conveyance units. Delivering excellent customer service to internal and external customers as an extremely motivated individual. Willing to learn providing leadership skills in operations that will contribute to organizational profitability and effectiveness, with upward mobility opportunities. Adaptability/Resilience Project Management Materials Handing/Equipment Safety Procedures HIGHLIGHT OF QUALIFICTIONS
Business Writing Communications Problem Solving Mentoring Integrity Inspection/Testing Team Building Detailed - Oriented Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Daikin Applied-Faribault, MN
February 2024 to April 2025
Production Worker
Cannon Equipment, LLC-Cannon Falls, MN
December 2018 to December 2023
Production Worker
Wausau Supply Company-Cannon Falls, MN
June 2004 to December 2018
Server
Big Steer Resturant-Northfield, MN
June 2008 to January 2015
Education
High school diploma in General
Northfield High School-Northfield, MN
September 1988 to June 1991
Skills
• Examined documents, or products and monitored work process to assess accuracy, and conformance to standards and specifications.
• Basic Math
• Materials Handling
• Participated in all assigned training programs and adhere to all guidelines
• Follow specific work instructions and best practices to safely and accurately complete daily work assignments and record indirect time in a timely manner
• Cleaning Experience
• Manufacturing
• Record receipts to appropriate forms, log books, and verified that proper documentation is attached.
• Serving
• Safely used small hand tools and safely move products through stages of production using math skills when necessary for calculation for code entry for different products.
• Discussed needed changes with supervisors and other team members.
• Assembly
• Recorded production data, including volume produced, consumption of raw materials, or quality control measures and maintained inventories of materials to meet production demands.
• Developed and maintain excellent customer service to internal and external customers always.
• Communicated problems, concerns and ideas to management.
• Packaging
• Quality Inspection
• Blueprint Reading
• Cash register
• Assists with physical inventories and cycle counts, ensuring proper stock rotation.
• Skilled in the use of a scanner to pick materials, test and inspect assembled equipment before shipping.
• Assisted in maintaining the security of the warehouse and conducted operations in a manner that promoted safety.
• Identify process improvements and maintained a clean, neat, and orderly work area.
• Support all operational processes and procedures to ensure value to the customer and compliance with all policies, customer requirements and federal/state/local regulations.
• Customer service
• Provided strong team skills from years as a team member ongoing improvements through suggestions and training.
• Participated as a self-directed team player, open to coaching from other members and management and communicated information to other team members.
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