Supply Chain Continuous Improvement

PATRICIA BROWN

***** ******* **, *********, ** **269 954-***-**** **********@*****.***

OPERATIONS LEADER

Customer Focused • Analytical • Team Builder

Enterprise operations professional with 20+ years of proven transformational leadership and financial acumen, driving continuous improvement, process optimization, and IT-enabled efficiency across procurement, logistics, and supply chain functions. Known for enhancing organizational effectiveness, advancing quality of service, and elevating customer satisfaction. Demonstrated success in supplier diversity and procurement strategies, with a strong focus on fostering collaboration, clear communication, and leadership across multi-functional teams. EDUCATION

Bachelor of Science, Health Care Administration

Purdue University Global, August 2019

Bachelor of Arts, Business Administration

Florida Atlantic University, Boca Raton, FL, May 1986 PROFESSIONAL EXPERIENCE

Albemarle Corporation Charlotte HQ, NC

Supplier Diversity Leader 2022 – Present

• Established and enhanced relationships with suppliers to foster collaboration and increase diverse content within procurement activities.

• Refined processes to improve supplier partnerships, leveraging IT tools and data analytics to enhance supply chain diversity.

• Facilitated alignment of supply chain Diversity & Inclusion strategy with internal HR, Corporate Relations, and Sustainability teams, driving organizational goals.

• Led continuous improvement initiatives in procurement spend management, developing process changes that integrated diverse suppliers and ensured process efficiency.

• Provided strong leadership across departments and employee groups to implement diversity strategies and streamline supply chain processes.

• Delivered a 10% increase in diverse supplier spend within two years by identifying, vetting, and onboarding minority-, women-, veteran-, and LGBTQ+-owned businesses.

• Tracked and communicated supplier diversity performance through detailed reporting, leveraging IT systems such as Supplier.IO to provide visibility and drive accountability.

• Collaborated with project managers to identify addressable spend for capital, engineering, and MRO projects, applying ERP tools to optimize procurement strategies.

• Supported $150M and $90M grant applications from the DOE and DoD, contributing to successful awards for mining projects.

Albemarle Corporation Kings Mountain, SC

Logistics Specialist 2019 – February 2022

• Led the development and delivery of training programs on SAP freight settlement and operational procedures (SOPs), improving system usage and compliance.

• Processed over 5,000 freight settlement documents across various transportation modes, driving improvements through root cause analysis and continuous process enhancements.

• Streamlined warehouse operations and ensured inventory accuracy across three sites by implementing IT-based solutions and monitoring dispatch activities to ensure timely deliveries.

• Implemented transportation service changes and optimized inventory control practices, achieving greater efficiency through collaborative leadership and IT system utilization.

• Built and maintained strong partnerships with 3PL providers, carriers, and internal teams, fostering clear communication and resolving operational challenges swiftly.

• Managed carrier agreements and rates in SAP, ensuring accurate data and consistent application of surcharges.

Cardinal Health Fort Mill, SC

Production Manager 2018 – 2019

• Led a team of 45 employees, overseeing daily production and ensuring continuous improvement through Kaizen and process optimization techniques.

• Managed inventory control processes, driving reductions in stock levels while maintaining accurate records and compliance with organizational standards.

• Audited internal control systems, leveraging IT tools to identify gaps and recommend process improvements for enhanced productivity and financial savings. Globe Express Services Charlotte, NC

Warehouse Operations Manager 2016 – 2018

• Conducted performance appraisals, training, and goal setting for 26 employees, driving productivity improvements through Lean methodology and process redesign.

• Analyzed costs and negotiated competitive rates for customers, utilizing IT tools for budget analysis and market assessment.

CLT Airfreight Carrier Charlotte, NC

Business Development Manager 2014 – 2016

• Increased revenue by over 60% in six months through strategic account acquisition and market analysis.

• Developed new business lines, negotiating and closing contracts with major internet retailers by forecasting trends and optimizing service offerings. CEVA Logistics Miami, FL

Client Services Manager, Quality Management 2011 – 2014

• Implemented workflow redesign tactics that boosted new business acquisition by 10%, leveraging IT systems for process improvements.

• Promoted staff development and created strategies to enhance sales performance, driving long- term organizational success.

Tropical Shipping West Palm Beach, FL

Traffic Manager, Operations 2007 – 2011

• Developed financial dashboards for senior leadership, enabling data-driven decision- making and strategic planning.

• Improved customer service and operational performance by addressing complaints and streamlining communication with stakeholders.

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