Business Development Account Management

Tendayi Bruce Mutsago

Whitby, Ontario L*R *H* 289-***-**** *******************@*****.***

A seasoned Sales and Marketing professional with 10+ years experience seeking Full Time Employment HIGHLIGHTS OF QUALIFICATIONS

10+ yrs. Corporate Account Management

10+ yrs. Relationship Management

10+ yrs. People Performance Management

10+ yrs. New Business Development

Developing Sales/Marketing Strategies

Driving Revenue Growth

Self Starter, Multi Tasker, Results Oriented

Excellent Contract Negotiations

Analytical Thinking abilities

Exemplary Customer Service/Complaint Resolution

Persuasive and influential communication style

Effective problem-solving decision-making capabilities Corporate Account Management/Customer Relations

Developed and implemented plans and budgets surpassing targeted annual sales 10 % from 2%

Researched, identified and evaluated new global market opportunities

Developed market entry and expansion plans for target countries

Established and maintained relationships with international beverages manufacturers, mines, electricity and telecoms, utility companies and distributors

Market research, forecast and production planning, administration of tenders, contracts and orders

Cost and key accounts management, market visitation plans and ensure business continuity

Customer complaint handling and resolution meeting the 24 hour guidelines

Leveraged current and emerging industry trends, analyzed competitive market/sales analysis and discovered competitive best practices to develop business strategies and product assortments Process and Production Management

Formulation of objectives, targets, budgets(labour/production/materials), plans, controls

New product trials/development, product and manufacturing specifications

Developed quality and environmental procedures, implementation and auditing

Improved overall plant efficiency through resources allocation and controls

Analysed reports and initiating value added process improvement projects

Adhere to world class standards (ISO9001/ISO14001)

Maintain all results within acceptable margins

WORK EXPERIENCE

Material Handler– Aspect Retail Logistics (Pickering) 2024-Present Export Sales Manager – Mega Pak (Nampak International) 2011-2023 Purchasing and Stores Manager (CAFCA – Central African Cables) 2009-2011 Production Manager – CAFCA – Central African Cables) 2005-2011 EDUCATION

Bachelor of Commerce-Marketing

Diploma in Plastic Technology

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