Business Administration Quality Assurance

Darlene H. Scott

**** ******** ******, *** *******, LA 70122- 504-***-**** – *********@*****.***

EDUCATION

University of Phoenix September, 2007

Master of Business Administration

University Of Phoenix February, 2006

Bachelor of Science Business Administration

EXPERIENCE

Perfect Blend Transport LLC September 2019-Present

Director of Operations (Non Emergency Medical

Transportation NEMT)

Hire and train new employees and maintain compliance with local and state licensing and certifications.

Ensure policies and procedures are disseminated and understood by all employees.

Create daily routes and assign to drivers and manage all last minutes route changes to accommodate all patients

Build relationships with different healthcare agencies and negotiate contracts for transportation services

Oversee operating budget

Fulfilled requirements to become a provider for Louisiana Medicaid

Vanguard Inspection Services September 2017-Present

Housing Inspector (Contracted by FEMA)

Evaluate homes affected by natural disasters

Analyze if the cause of the damage was from flooding, wind or another cause.

List all structural and personal property damages and determine the level of damage it incurred.

Work with homeowners to ensure I relay the full extent of damages they incurred

Submit all findings electronically to FEMA so they can determine the monetary value of my findings

Brown Greer PLC

Financial Claims Reviewer II

Analyze claim submissions and apply the correct criteria to determine completeness of required documentation

Analyze financials and medical records and applied complex methodology to add a monetary value to claims.

Pulled to work on different projects in the office because of my ability to work efficiently and accurately.

Promoted to Quality Assurance team to ensure that other reviewers’ claims were completed properly.

Jefferson Community Healthcare Center

Accountant

Implemented a new cash receipt and auditing process for medical and dental clinics.

Merged some GL accounts for more efficient GL reporting and reconcile accounts

Prepared monthly financial statements for month end closings and prepare journal entries

Analyzed accounts and made recommendations regarding needed changes. Caught error in vendor payments and recouped 18 months of overpayments.

Reviewed time for payroll processing

Compiled and submitted daily statistical reports for all clinical data with graphs

Trained new accounting staff on current accounting procedures

Prepared monthly accruals. Audit petty cash quarterly at all sites.

Supervised AP processing procedures to ensure all signatures, descriptions and codes were correct and ready for payment. Reviewed invoices, posted transactions and printed checks.

Empowerment Consultants

Financial Advisor

Audited clients’ financial records.

Organized companies in Quickbooks

Created monthly financial statements, Manage company budget.

Helped maintain financial records for grant funding requirements

Managed Fundraising events and activities

Transferred client’s financials to electronic system. Trained clients to maintain daily financial records

Recovery School District March

Accountant/Data Manager

Provided accounting services for several schools in the district which included but not limited to:

Collected student activity funds. Made payments and deposited funds AP/AR

Created and compiled monthly financial statements in hard copy and electronic format

Reconciled bank accounts, prepared month end and year end documentation for accurate system reporting

Audited student attendance and grades for district and state reporting. Worked on special project and was able to recoup over $300,000 in state funds by providing missing data for students.

Trained staff in the usage of JPAMS (Principal & Administrative Management System) software

Evaluated and corrected any and all errors which may have occurred within the grading system

LSU Healthcare Network

Executive Assistant

Maintained Medical Director’s clinical, surgical and administrative schedules with three departments.

Typed correspondences and dictations.

Maintained managed care contracts for the organization and supported the understanding of managed care policies and procedures .

Prepared meeting materials, meeting minutes, and disseminated material

Renewed professional licenses.

Answered patient calls to assist with their needs

SKILLS

Microsoft Word, Excel, PowerPoint, Access, Outlook, Publisher, Quickbooks Pro, Management, Critical Thinking, Project Management, Research, Problem Solving

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