Medical Assistant Customer Service
Resume:
Cassandra Hodges
Corryton, TN *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Medical Assistant
WOMEN'S CARE GROUP-Knoxville, TN
May 2025 to Present
Triage pts
Medical Assistant
Refine Dermatology-Knoxville, TN
October 2023 to May 2025
Triage patients in office and over the phone.
scribe in room with provider.
Send prescription.
send referrals
Help with excisions, biopsies, and I&Ds
prior Authorizations on prescriptions
Refill prescriptions
Schedule patients
Medical Assistant
Anne Arundel Dermatology-Knoxville, TN
October 2019 to October 2023
CDT (certificate derm tech)
CCMA
Hairstylist/Cosmetologist/Receptionist
Premier Salon & Spa-Knoxville, TN
December 2013 to October 2019
I answer phones, make appointments for myself and other stylist/nail techs, help check clients in/out, service drinks, clean towels and wine glasses, sometimes open the salon. Cashier/Sales Associate
Kohl's-Knoxville, TN
October 2013 to January 2014
Sales Associate, helped customers on the phone and in store to find what they needed, restocked, cleaned.
Cashier/Customer Service
ExxonMobil-Corryton, TN
August 2012 to December 2013
Besides being a cashier I also did serviced Baskin-Robbins Ice Cream, helped manger with extra shifts and money, helped customers when they can in.
Cashier/Bagger/Customer Service
Midway IGA-Corryton, TN
January 2011 to August 2012
Education
CMA in Healthcare
Roane State Community College-Knoxville, TN
Associate in Health Science
Roane State Community College-Oak Ridge, TN
January 2017 to December 2021
Certified EKG tech
Roane State Community College-Knoxville, TN
August 2019 to October 2019
Certified phlebotomist
Roane State Community College-Knoxville, TN
August 2019 to October 2019
Certificate in Cosmetology
Paul Mitchell the School-Knoxville-Knoxville, TN
October 2011 to June 2012
Gibbs High School-Corryton, TN
May 2011
Skills
• Multitasking, phones, customers, paperwork.
• Cosmetology
• EMR Systems
• Venipuncture
• Time management
• Phlebotomy
• Triage
• Cash handling
• Medical Scheduling
• Patient Care
• Medical Office Experience
• Laboratory Experience
• Experience Administering Injections
• Vital Signs
• Customer service
• HIPAA
Certifications and Licenses
Phlebotomy
October 2019 to Present
EKG
October 2019 to Present
Cosmetologist
June 2013 to Present
Cosmetology License
CPR Certification
Certified Clinical Medical Assistant (CCMA)
Certified Medical Assistant
Contact this candidate