Customer Service Food
Resume:
Brian Hains
Customer Service
Lewiston ME
**************@*****.***
Responsible and dependable professional with over many years of experience in customer and food service. Demonstrated ability to multitask in fast-paced environments, work collaboratively as part of a team, and provide excellent service. Proficient in cash handling, food preparation, POS operation and maintaining cleanliness standards.
PROFESSIONAL EXPERIENCE
Cashier & Shift Manager - Popeyes Louisiana Kitchen
South Portland ME (NOV 2020 - JUL 2021, SEP 2022 - OCT 2022, MAR 2024 - MAY 2024, DEC 2024 - CURRENT)
●Delivered friendly and efficient service to customers in a busy fast-food restaurant. Handled cash, processed payments, and ensured customer satisfaction.
●Managed drive-thru operations, took customer orders, ensured order accuracy, and maintained a clean and organized work area.
●Packed and prepared food orders, greeted customers, and ensured timely service during peak hours.
●Supervised employees during shifts, delegated tasks, resolved customer issues, and ensured health and safety standards. Performed shift closing duties.
General Staff - Webster St Convenience and Diner
Lewiston ME (JUL 2023 - MAR 2024)
●Maintained cleanliness of kitchen and dining areas, prepared pizzas, took customer orders, and operated the cash register.
Attendant - Lighthouse Laundry Co.
Brunswick ME (AUG 2021 - AUG 2022, DEC 2022 - JUN 2023)
●Provided exceptional customer service by processing laundry orders, operating commercial washers and dryers, and assisting walk-in customers.
Attendant - RC Bottle
Auburn ME (JUN 2020 - NOV 2020)
●Accurately sorted and processed returnable bottles and provided courteous service in a high-volume redemption center.
EDUCATION
General Education Development - Sierra Nevada Community College
Reno NV, OCT 1997
Continuing Education: Business Administration - Kaplan University
Lewiston ME, FEB 2020
SKILLS
●Customer Service
●Fast Food Operation
●Cleaning & Janitorial Service
●Kitchen Experience
●Cash Handling
●POS System Operation
●Laundry Services
●Bussing
●Food Preparation
●Team Collaboration
●Retail Sales
●Shift Management
CERTIFICATIONS
●Food Handler Cert
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