Lasya Vemula (CSA, CSSA, CPDS)
Pega Certified Senior System Architect / Pega Developer
Phone: 602-***-**** Email: ***********@*****.*** LinkedIn:https://www.linkedin.com/in/lasya-vemula-93871b135/ Location: Glendale, Arizona
Professional Summary
● IT Professional with 6 years of Strong Technical Expertise in Design, Development, Deployment, Maintenance & Upgrades using Business Rule Engine (BRE), Business Process Management
(BPM) process for Pega Rules Process Commander (PRPC) Pega 7.x and 8.x.
● Active Security Clearance.
● Started my Pega career at Pegasystems Inc. itself, I am a Certified System Architect (PCSA), Certified Senior System Architect (PCSSA), and Certified Pega Data Scientist (CPDS) involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirement Gathering/Analysis, Application Design, Technical Design, Development, Testing, and Debugging.
● Experience in PRPC Frameworks: Smart Investigate for Payments, Smart Investigate for EI, Smart Investigate for Securities in Finance, Claims Work Station, Claims Automation Suite in Healthcare.
● Experience in full PRPC implementation cycle, including enterprise Class Structure design and Rulesets design. Implement best practices in PEGA architecture/design/coding and Guardrails compliant.
● Worked on Pega Cosmos, App Studio, Dev Studio, and Admin Studio of Pega to develop and administrate applications.
● Expert in Case Management, Case Designer (Case Design) rules and Stages, Steps, and Processes to develop the Business workflow. Good knowledge of Rule-resolution algorithms.
● Expertise in Creating Flows, Flow actions, Screen flows, Process Flows, Smart shapes, Split Joins, Split for Each, and Spin-Off cases.
● Expertise in developing User Interfaces UI, and screen layouts using Harness, Section, JSP, and HTML.
● Implemented Decision Tables, Decision Trees, Declare Expressions, Declare Trigger, Constraints, and Indexes.
● Expertise in writing Activities (Activity rule), Utilities (Utility rule), and Data Transform to build the Business logic.
● Worked on Pega 8.x rules: Queue Processor and Job Scheduler. Skilled in Pega OOTB (Out of the Box) Methods and Functions.
● Experience in designing and using Rule-Agent-Queue, Rule-Obj-Service Level, Rule-Obj-HTML, Rule-Obj-Validate, Rule-Edit-Validate, Rule-Portal, Rule-HTML-Harness, Rule-Obj-Flow Actions, Rule-HTML-Sections, OnChange, etc.
● Experience in Creating Data Types, Data Models, Report Definitions, and Data Pages, and worked on Thread, Node, and Requester level Data Pages.
● Experience in creating Validation rules, and working on the Client side and Server-side data validations.
● Experience with Access Groups, Security, Performance Tuning, Reporting, Application testing, Agents, Listeners, SLA, Localization, and Error Handling within the Pega platform.
● Extensively experienced in creating Pega Integrations using REST web services (Connect REST, Service REST) and SOAP web services (Connect SOAP, Service SOAP) in Pega PRPC to integrate with external systems.
● Experience in using Postman and Soap UI tools for testing REST & SOAP web services.
● Experience in WSDL, XML, JSON, and YAML files for request & response body of APIs.
● Development of PRPC Security model, integrating PRPC with external managed security such as SSO and LDAP.
● Extensive experience in PRPC debugging tools such as Tracer, Live UI, Clipboard, PAL, and Rule Inspector.
● Experienced in interpreting Conceptual and Logical data models.
● Experience in creating Product files and Ruleset versioning and Deployment of code from Dev to QA, UAT, and PROD.
● Knowledge of Kafka Dataset and Data Flow rules for posting messages to Pega Repository /Azure Blob storage.
● Familiar with Pega PRPC 6.x versions.
● Good knowledge of Java OOPS concepts like Object, Class, Abstraction, Inheritance, Polymorphism, and Encapsulation.
● Integrate with On-Premise and cloud-based systems using Pega and third-party APIs.
● Experience in Agile – Scrum, and Waterfall mythologies. Participated in all Scrum ceremonies.
● Used JIRA for Requirement (User Stories) and Defect management & Confluence for Project/Application resources.
● Ability to work and communicate effectively with program management ability.
● Excellent analytical, logical, management, and troubleshooting skills, ability to work with teams and as well as independently.
Technical Competencies
Software Development PRPC 7.x,8.x (7.1,7.2,7.3,7.4,8.1,8.2,8.3,8.4,8.5,8.6,8.7) Operating Systems Windows 10, IOS
BPM PRPC - PEGA rules process commander
Bug Management UnitTesting, Agile Studio, Jira
SDLC Agile-Scrum, Waterfall
Languages Known Java, C, PHP,Python
Web Technologies and Scripting Java Script, HTML, XML, CSS Database SQL, Oracle
Frameworks Smart Investigate, Smart Adjust, Claims Work Station, Pega Underwriting for insurance, Pega Warranty, Pega Process fabric.
Certifications
Skill Proficiency
PEGA Certified System Architect (CSA) 72V1
PEGA Certified Senior System Architect (CSSA) 74V1 PEGA Pega Certified Data Scientist (PCDS) 85V1
JAVA Oracle Certified Associate, Java SE 8 Programmer SAFE Practitioner Certified SAFe® Practitioner
Project Details
United States Department of Agriculture:
NRCS Conservation Desktop Application: May 2023 - Present NRCS delivers science-based soil information to help farmers, ranchers, foresters, and other land managers effectively manage, conserve, and appraise their most valuable investment — the soil. Conservation Technical Assistance (CTA) provides our nation’s farmers, ranchers, and forestland owners with the knowledge and tools they need to conserve, maintain, and restore the natural resources on their lands and improve the health of their operations for the future.
Responsibilities:
● Worked on the Scale Agile-Scrum model and participated in Scrum Ceremonies.
● Worked on Case Management, Case design, Circumstancing, Activity, Data Model design, Data Pages, Data Transforms, Flow rules, Correspondence, Locking, Persistence, and Access controls.
● Worked on Integration rules REST and SOAP (Connect, Service) web services to get data from external applications
● Worked on 508 complaint applications.
● ESRI map integrations, Accessibility testing.
CIGNA
Bank Account Management Application: March 2023 - May 2023 The BAM application allows business users to link initiate and destination bank accounts based on program, line of business, segments, and sub-segments.
Responsibilities:
● Worked on the Agile-Scrum model, and participated in Scrum Ceremonies.
● Worked on the upgrade of the application from v7.4 to v8.7
● Worked on new requirements built on top of existing applications.
● Converted List views, and Summary views to Report Definitions.
● Upgraded Advanced agents to Job schedulers.
● Familiarity with in-place and out-place upgrades.
● Worked on UI rules like Sections, Harness, and Portal, and Modified Skin rules for the User interface as per business requirements.
● Worked on Case Management, Case design, Circumstancing, Activity, Data Model design, Data Pages, Data Transforms, Flow rules, Correspondence, Locking, Persistence, and Access controls.
● Worked on Integration rules REST and SOAP (Connect, Service) web services to get data from applications like Deers, Provider Management, etc.
● Involved in creating the Product file and Ruleset version and worked on the Deployment of the rules to different environments like QA and UAT environments.
● Prepared Project Approach Document based on designed documents.
● Extensively involved in updating and deploying different Ruleset Versions as required.
● Analyzed each rule required for the upgrade fixes.
● Worked on Validation issues generated by Run rule-validation wizard.
● Performed debugging using Log Analyzer, Tracer, LiveUI, and Clipboard. Pega Systems:
Complaints Application- Role: Pega Developer Nov 2021 - Dec 2021 Description: The Complaints accelerator provides a starter kit for the end-to-end workflow of an entire complaints process. The starter kit shows the handling of multiple complaints or inquiries in a single submission as well as how users accept, review, resolve, and reopen complaints from an interested party. The Complaints Accelerator provides a set of features designed to fast-track the development of a complaints application. Responsibilities:
● Involved in the initial setup of the application by creating Organizational Hierarchy, Organizations, divisions, units, work groups, and work baskets.
● Analyzing the requirements gap and coordinating with the Line of business.
● Involved in high-level design of the class structure and rulesets.
● Worked on Direct Web Access, Web Self-Service, Rest Services, Email listeners, and Digital messaging.
● The application was built on the Pega Cosmos design system and the Cosmos theme.
● Worked on Work queues, Workgroups, Reporting, Dashboards, Case Types, App studio Development, Decision tables, Skill based routings.
● Responsible for deployment of applications in test environments.
● Delegated decision tables for business users for easy implementation.
● Involved in technical documentation.
● Created test cases for testing.
● Worked with testing teams to ensure timely correction of defects or missed requirements.
● Implemented Correspondence.
● Developed validation rules.
Personal and Financial Data Collection Accelerator - Role: Pega Developer Feb 2021 - Oct 2021 Description: The collection and management of personal financial data (PFD) for credit applications require thorough contextual orchestration. This will improve the communication between borrowers and lenders, leading to faster application processing and a much more seamless customer experience. Responsibilities:
● Supported the requirements gathering and designing phase.
● Involved in the design of workflows and data models.
● Created flows, flow actions, local actions, and sections to build various screens in the application.
● Created activities, data transforms when rules to implement various logics in the application.
● Worked with other rules like controls, data pages, Report definition, validation rules, case management, and data types.
● Participated in the release activities for the production environment.
● Analyze, implement business requirements, and build an optimal code.
● Hands-on experience on Pega Omni-channel deployments such as chat, and mobile.
● Implemented decision tables, and declare expressions.
● Worked on multiple processes such as Spilt join, and Spilt for each.
● Created test cases for unit testing.
● Created Delegated rules tab for the Client managers to modify the values for data tables. Order fulfillment Application - Role: Pega Developer Aug 2020 - Jan 2021 Description: The Order Fulfillment Application Accelerator provides a set of features designed to fast-track the development of a customer order fulfillment application. This accelerator provides the latest technologies to reduce the time to configure service hierarchy, enhance customer experience, and improve user productivity. Responsibilities:
● Analyzing Requirements, developing and converting requirements into technical software solutions.
● Participated in Requirements, design, and development phases.
● Identifying Properties, Activities, and designing of sections and harnesses.
● Worked on case life cycle, flows, sections, report definition, field values, data transforms, navigation, validate rules, UI, Integration,3 pillars, App studio development, and queue processors.
● Created web services using Connect-Rest.
● Created Data-Admin-Product rules to migrate rules across environments.
● Managed accessibility to the users by creating portals, access roles, and access groups.
● Customized dashboards for each access group.
● Created web mashups.
● Created reusable components that can leverage across the Pega Applications.
● Having good exposure to the BIX process.
Claims Automation Suite - Role: Pega Developer July 2019 - July 2020 Description The Pega Claims Automation for Healthcare application suite provides unprecedented flexibility to rapidly automate claims repair and boost first pass rates. Leveraging the market’s industry-leading workflow, business rules, and case management tools, the Pega claims workstation enables demonstrable improvements in operational efficiencies, complex processing, and pend management. Responsibilities:
● Worked on the upgrades and bug fixes for 8.x versions.
● Feature developments on landing pages
● Participated in the release activities.
● Created some custom codes to support the existing legacy functionalities.
● Analyzed and revised the existing system logic and documented it as necessary.
● Handled customer/client service requests.
● Converted most of the legacy code to Activities, Data Transforms, Data page, etc.
● Involved in improving the guardrail scores from the previous versions by using some of the best practices.
● Preparing application documentation.
Smart Investigate for Payments Framework - Role: Pega Developer July 2018 - June 2019 Description: A packaged, scalable solution for managing wholesale transaction exceptions and automating the inquiry and exception management activities across numerous departments, including wire transfer, Treasury, Nostro reconciliation, foreign exchange, securities, and more. Responsibilities:
● Worked on creating Activities, Flows, Decisions, and Declarative rules in workflow development.
● Used Work lists, workbaskets, and work groups in order to route the work to specific users, and work queues also defined SLAs for tasks to specified users.
● Created validation rules and workflows to implement business logic validation.
● Created Process flows for work object life cycle and Screen flows to assign skills for the users.
● Used declaration pages and system settings to store dynamic values.
● Used Circumstancing rules, Correspondence, and Ticket,
● Worked on UI rules like Sections, Harness, and Portal, Modified skin rules for the User interface as per business requirements.
● Implemented Decision tables to set priority for work items based on the business priority matrix.
● Worked on the Agents involved in the application, which are scheduled to read the data from staging tables and create work items in the transactions table.
● Implemented Get next and manual assignment functionality for the users to pull work items from queues based on user skills.
● Used a Performance log analyzer tool to log the performance of the application.
● Worked on REST Integration rules to get claims data from eHUB and other applications like CIW& Solution Central.
● Created the Delegated rules tab for the Client managers to modify the values for data tables.
● Supporting Regression and Performance testing teams in each release.
● Making BOIP and arranging all CREATE & ALTER SQL scripts for each release, and proactively involved in Production support for the monthly releases.
● Performed debugging using Log Analyzer, Tracer, LiveUI, and Clipboard.
● Worked on the upgrades and bug fixes for 8. x versions.
● Feature developments on landing pages
● Participated in the release activities.
● Created some custom codes to support the existing legacy functionalities.
● Analyzed and revised the existing system logic and documented it as necessary.
● Handled customer/client service requests.
● Involved in improving the guardrail scores from the previous versions by using some of the best practices.
● Supporting Regression and Performance testing teams in each release. Educational Qualifications: Bachelor's in Computer Science and Engineering at K L University in 2019 with a 9.1 GPA.
Achievements: Wow Award in 2020, Employee of the Month Award in 2020. Hackathon: Participated in Pega Hackathon 2021.