Solution Architect Technical Lead

Emmanuel Simon Esguerra

Salesforce Technical Lead/Solution Architect/Developer 347-***-**** *****.********@******.*** https://www.salesforce.com/trailblazer/eesguerra1

Profile

Salesforce Technical Lead/Solution Architect/Developer with 18 years of IT experience, 15 specifically within salesforce ecosystem. Prior roles held were at Cloud Digital Salesforce Manager at PwC, and Accenture (Cloud Sherpas) as a Business and Technology Delivery Manager and Senior Technical Consultant. Aside from being a Developer, Solution Architect and Technical Lead, also held multiple other roles from Project Lead, Scrum Master, and Technical Architect effectively for at least 35 Salesforce.com projects with cross geographic client/vendor/internal teams, across multiple industries. Responsibilities typically include hands-on Salesforce development, solution design, and delivery. Additionally, the roles involved leading discovery sessions, running user acceptance testing, managing and cultivating client relationships, and overseeing the project development team throughout the entire lifecycle—from estimation and solutioning to development and deployment. Expertise

· Technology Delivery &

Implementation

· Solution Design

· Business/IT Strategy &

Planning

· Sales and Service Cloud

Solutions

· Technical Solution

Development

· Salesforce Development

using Apex and LWC

· Experience Cloud

· Data Migration

Certifications

· SF Certified Administrator

· SF Certified Experience Cloud

Consultant

· SF Certified Service Cloud

Consultant

· SF Certified Platform App

Builder

· SF Certified Platform Developer

I

· SF Certified Data Architect

· SF Certified B2B Solution

Architect

· SF Certified Development

Lifecycle and Deployment

Architect

· SF Certified Integration

Architect

· SF Certified Sharing and

Visibility Architect

· SF Certified Application

Architect

· SF Certified Business Analyst

· SF Certified Associate

· SF Certified AI Associate

· SF Certified AI Specialist

· SF Certified Data Cloud

Consultant

· SF Certified Omnistudio

Developer

· SF Certified Omnistudio

Consultant

· SF Certified Advanced

Administrator

Industry Experience

· Healthcare-Payer

· Insurance

· Technology

· Public Sector/Government

· Financial Services

· Manufacturing

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Most Recent Experience

CLOUD AND DIGITAL SALESFORCE MANAGER PWC JUNE 2019 – SEPTEMBER 2024 Solution Architect for a Salesforce data migration project, responsible for merging both Sales and Service Cloud environments into a single instance. Led the data migration team in developing scripts for moving, merging, and cleansing data, which was migrated into the new Salesforce instance using SQL and Heroku as migration tools. Provided updates around script development, mock migration, and migration progress though a weekly status report presented to the client. Migrated data was verified by coordinating with the clients Sales and Service cloud users to ensure that existing user functions continued to operate with the migrated data, modified existing Salesforce components

(Apex, LWC, Triggers, Flows, Lighting Record Pages, etc) as needed using various Salesforce tools

(VS Code, Salesforce Configuration). Collaborated with the functional team to create new user stories when changes are required on existing functionality with the merged data. Technical Lead and Lead Developer for multiple Salesforce development tracks, managed and collaborated with the functional team to produce estimates, update designs, create mockups, and develop stories for client presentations, and took on custom development tasks done in Apex and LWC, ensuring timely completion of stories, particularly for Claims Management, which led to 100% completion of expected stories.

Led the development of Case Management solutions within Salesforce Service Cloud, utilizing Email to Case functionality and implementing a custom notification solution, which resulted in a 50% decrease in case resolution time, improving operational efficiency. Lead Developer for a Digital Front Door mobile app built using React Native, utilizing Salesforce Health Cloud as its Content Management System via Heroku, available on both the Google Play Store and Apple App. Contributed to the app's design, learned React Native, and developed significant UIs and features for the mobile app. Duties included code merging, code review, app builds, sprint demos, user acceptance testing, and app deployment to specific app stores. Lead Developer for a Salesforce Apex optimization project where client requested help with optimizing existing Apex and LWCs to adhere to their set coding standard and avoid hitting the Salesforce governor limits early after go-live. Utilized Performance Monitoring tools (Debug Logs, Salesforce Inspector, etc) to validate performance improvement after code has been refactored. Page 3

Experience Prior to PWC

ACCENTURE/CLOUD SHERPAS 2008 – 2019

Business and Technology Delivery Manager

Carried out the role of Technical Lead/Lead Developer on multiple Salesforce projects. Took on custom Salesforce development tasks (Apex, Visualforce, Apex Triggers, LWC) to ensure committed user stories that require custom development are completed by the end of the Sprint. In addition, does the initial code review of completed work done by the development team to ensure the required coding standard is followed and best practice is implemented, as well as urgent defect investigation and provide a root cause analysis on the fix. As a Technical Lead, worked closely with functional team to understand business requirements and provide technical input to stories written in JIRA, manages the development team providing the necessary technical support required by the team. (**Cloud Sherpas was acquired by Accenture in 2015)

Sr Technical Consultant

Manages offshore development teams by overseeing their daily tasks and providing technical guidance to meet solution requirements. Conduct code reviews for Salesforce components, ensuring adherence to development best practices. Responsibilities also include hands-on involvement in Salesforce configuration, such as managing roles, profiles, fields, objects, page layouts, and record types, as well as development tasks involving Apex classes, Visualforce pages, triggers, and validation rules. Also performs various administrative Salesforce activities, including data loading and using the Import Wizard to insert, update, and delete data from Salesforce environments. Also prepare detailed technical design documents based on business requirements, which serve as a reference for the development team. As an offshore development lead, closely monitors the day-to-day progress of the project team to ensure successful project execution. Key Technical Tools/Knowledge

· Apex

· Visualforce

· C++/C

· VS Code

· Apex Data Loader

· Heroku

· HTML

· REST/SOAP API

· Informatica

· Github/Gearset

· Javascript

· React Native

Education

BS INFORMATION MANAGEMENT 2005 UNIVERSITY OF SANTO TOMAS (PHILIPPINES)

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