General Manager Assistant
Resume:
Christopher L. Johnson
Leesburg, VA 20175
*************@*****.***
Experience:
Flagship Carwash
Ashburn, VA
January 2025 - Current
Assistant Site Manager
-Ensures that daily opening and closing procedures are being followed.
-Create and file reports of incidents and accident sat the wash involving customers.
-Interact with customers and address all compliments and complaints.
-Ensured implementation of safety standards while car wash was in operation.
-Back up and fill open shifts.
-Reviewed and managed P&L, budgets and financial projections.
-Ensure team members understand job responsibilities and demonstrate proficiency in all tasks.
-Use the business performance data and apply it to daily operations and decisions to increase productivity and sales.
-Maintained daily operations of the business.
-Enforcement of policy and procedures with all staff.
-Held weekly meetings with managers.
-Ensured implementation of safety standards while car wash was in operation.
-Maintained an equipment inspection schedule.
-Completed maintenance and repairs of auto wash equipment to include: compressor, wiring, trench.
-Petty cash maintenance.
-Cash handling with customer purchases.
-Cash drawer reconciliation.
-Maintained inventory of car washing detergents.
-Strong ability to troubleshoot and resolve issues in a professional manner. Britewash AutoWash
Leesburg, VA
April 2022 – October 2024
General Manager
-Reviewed and managed P&L, budgets and financial projections.
-Completed advertising of positions available, interviewing and hiring for all positions.
-Maintained daily operations of the business.
-Competed for and won fleet contracts for Loudoun Sheriff, Loudoun County Police and Loudoun County Public Schools.
-Maintained fleet contracts and paperwork for each fleet contract and submitted monthly invoices to the respective agency per contract terms.
-Completed scheduling of all staff on a bi-weekly basis using payroll scheduling system.
-Reviewed and approved time entries and processed payroll.
-Enforcement of policy and procedures with all staff.
-Held weekly meetings with managers.
-Interacted with customers and addressed all compliments and complaints.
-Completed local government monthly invoices per contract.
-Ensured implementation of safety standards while car wash was in operation.
-Maintained an equipment inspection schedule.
-Completed maintenance and repairs of auto wash equipment to include: compressor, wiring, trench.
-Completed company deposits on a daily/weekly basis.
-Petty cash maintenance.
-Cash handling with customer purchases.
-Cash drawer reconciliation.
-Maintained inventory of car washing detergents.
-Strong ability to troubleshoot and resolve issues in a professional manner.
-Tremendous experience with automated and manual car wash procedures
-Training of new employees.
-Oversaw labor and spending for the entire facility.
-Facilitated the transition from one payroll company to another in order to include additional features that management and staff could use with regards to: scheduling, updating of personal information and benefits.
-Held meetings with investors.
-Maintained a record of all employees.
-Completed employee yearly reviews.
-Completed employee disciplinary action and terminations.
-Review and processing of bonus program.
-Maintained booking site for vehicle detail services. Loudoun Sports Training
Leesburg, VA
July 2014 – July 2024
Facility Manager/Trainer
-Maintain daily operations of the business.
-Enforced policy and procedures with all trainers and staff.
-Held training sessions with trainers to improve performance.
-Train youth athletes.
-Assist with advertising and marketing of training programs offered. Our Mom Eugenia
Great Falls, VA
February 2016 - March 2020
Restaurant General Manager
-Oversaw the daily operations of the restaurant
-Opened and closed the restaurant including ensuring the restaurant was clean and organized before opening, counting cash and opening and closing cash register.
-Curated wine for the restaurant.
-Ensured OSHA, local health and safety codes, and company safety and security policies were met.
-Maintained restaurant inventory.
-Prepared operating reports for owner.
-Understood business and financial principles to ensure the restaurant's financial health.
-Received and reviewed vendor deliveries.
-Interacted with customers and employees, and relayed information quickly and efficiently.
CSI Recycling, Inc.
Sterling, VA
September 2013 - February 2016
Scale House Manager
- Ensured our daily operations align with client expectations and SOPs.
- Conducted worksite visits to ensure performance and compliance.
- Managed documentation and administrative tasks around scope, billing, and communications.
- Kept operations running smooth by identifying and acting on areas for continuous improvement.
- Received incoming merchandise, unloaded incoming trucks and checked-in incoming product.
- Recorded amounts of materials and items received and distributed via company software.
- Monitored employee’s performance and was accessible to all areas of the warehouse.
- Oversaw multiple shop operations.
- Provided support to the operations team regarding all equipment related issues.
- Monitored and analyzed all opportunities to lower costs and improve efficiencies. Bob Evans Farms, Inc
Oakton, VA
June 2007 - July 2015
Restaurant Manager
-Opened and closed the restaurant including ensuring the restaurant was clean, organized and stocked before opening, counting cash and opening and closing cash register.
-Responsibilities included recruiting, interviewing, and training employees; assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
-Assisted with building store sales, by ensuring complete and timely execution of corporate & local marketing programs.
-Assisted in maintaining efficient operations, appropriate cost controls, and profit management.
-Handled day-to-day operations - followed cash control procedures, reviewed financial reports.
-Maintained inventory for merchandise and food.
-Prepared and cooked dishes on occasions.
-Ensured OSHA, local health and safety codes, and company safety and security policies were met.
-Met and greeted guests as well as investigated and resolved food quality/service issues with guest satisfaction.
Best Western
Leesburg, VA
November 2005 - June 2007
Assistant Maintenance Manager
-Maintained the interior and exterior of the hotel.
-Repaired and performed preventative maintenance on all equipment.
-Managed and oversaw the training of staff.
-Performed a variety of installation and maintenance work throughout the hotel. United State Marine Corp
June 2000- August 2004
Education:
Kingman High School, Graduated 2000, Kingman, Az
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