Aministrative Assistant and Senior Program Assistant
Resume:
Megan Frankenbach
*************@*****.***
EDUCATION
Beacon College, Leesburg, FL, B.S. Human Services
Gamma Beta Phi Honor Society
Minor in psychology
May 2010
WORK EXPERIENCE
Chicago Lighthouse for the Blind, CHicago, IL
Administrative aid/senior program assistant
● Front desk receptionist in the main lobby
● Assisted in the administrative office where needed
● helped seniors with mail reading
● implementation of programs included but not limited to coffee club, Stretch and strengthen, Book club,monthly luncheons, support groups, art classes
● implemented the standards for the volunteers at The Chicago Lighthouse
● implemented a individual volunteer time sheet in a post Covid environment
● Assisted with projects
● helped to create standard operating procedures
Chicago Lighthouse for the Blind, Glenview, IL
Hospitality Associate
● Managed retail store with responsibilities including inventory, customer service, and point of sale transactions.
● Maintained patient scheduling, assisting staff physicians, organizing necessary patient information and coordination with different business partners.
● Promoted a positive and satisfying experience for patients. Decc 2015- Present
Oct 2011-Dec 2015
RELATED ACTIVITIES
Chicago Lighthouse For the Blind, Chicago, IL
● Safety Committee, went to meetings once a month to discuss safety procedures current and new to implement to ensure the safety of staff and clients alike.
● On the Wellness Committee helped bring initiatives to fruition by implementing weekly meetings to meet on the project
after meetings would send necessary emails to make sure the mental health week went smoothly
Jan 2016-Present
December 2024-Present
Aug 2010 – Sept 2011
SKILLS AND INTERESTS
● Proficient in various computer programs including Microsoft Office Suite, zoomTEXT and JAWS minimal
● proficient in Apple zoom and Voice over
● interested in continuing work with senior citizens as well as learning about other areas within my field
● Running, travel, photography
● Proficient in working with the talking books library to help clients join the book club regardless of vision
● Interested in working in the project management field
● Interested in project exposure
● Currently studying for the Project Management Professional exam in order to obtain my PMP REFERENCES
1.LAUREN ANNESE HOGABOOM: 508-***-****
2.ZENOBIA SHELBY: 224-***-****
3.PHILIP CAMERON: 601-***-****
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