Home Care Health
Resume:
PERSONAL PROFILE
Experienced and versatile administrative professional with a strong
background in healthcare management, loan processing, and office administration. Proven leader with expertise in team management, operational efficiency, and regulatory compliance. Skilled in client relations, budgeting, and cross-functional collaboration. EDUCATION
B A C H E L O R S O F A R T S - A C C O U N T I N G Keiser University (Graduated May 2025)
A S S O C I A T E O F A R T S - H E A L T H M A N A G E M E N T Florida International University
WORK EXPERIENCE
H O M E C A R E D I R E C T O R O F O P E R A T I O N S Synergy HomeCare, Port St. Lucie, FL May 2022 - Jan 2025 Directed home healthcare operations, ensuring exceptional service delivery and regulatory compliance.
Managed a team of healthcare professionals, overseeing training and standards of care.
Oversaw budgeting, resource allocation, and scheduling, maximizing productivity and efficiency.
Conducted audits and implemented quality protocols, consistently exceeding client satisfaction benchmarks.
Served as primary liaison between clients, families, and care teams, fostering strong relationships and effective communication. Administrative Consultant
LucilleThomasMenard@gmail
l inkedin.com/in/lucille-
thomas-menard
C O N T A C T
S K I L L S
Management & Leadership
Administrative Systems
Regulatory Compliance
Customer & Partner Relations
Medical Terminology (Certified)
S O F T W A R E
K N O W L E D G E
Microsoft Office Suite
Quickbooks
Encompass
CRM
Sharepoint
E X P E R T I S E
Health Informatic Systems
Medical Terminology Cert.
Project & Team Management
Communications
L A N G U A G E S
English (Fluent)
French (Fluent)
Haitian Creole (Fluent)
Spanish (Beginner)
H E A L T H C A R E C O N S U L T A N T M A N A G E R Synergy HomeCare, Port St. Lucie, FL Feb 2021 - Sept 2024 Led healthcare consultant teams, developing personalized care plans and coordinating with families and providers.
Streamlined operations through efficient scheduling, budgeting, and compliance monitoring.
Enhanced team performance with ongoing training and evaluations, boosting client satisfaction and retention.
Ensured regulatory compliance and quality assurance, elevating service standards across the organization.
T A X A N A L Y S T / O F F I C E A S S I S T A N T Zabella Corporation, Ft. Lauderdale, FL Aug 2017 - Sept 2018 Supported tax operations, including preparation, client inquiries, and documentation.
Gained PTIN certification to file individual tax returns, assisting with additional tax schedules.
Organized and managed confidential client records, maintaining high standards of ethics and confidentiality.
LUCILLE THOMAS-MENARD
PERSONAL PROFILE
Experienced and versatile administrative professional with a strong background in healthcare management, loan processing, and office administration. Proven leader with expertise in team management, operational efficiency, and regulatory compliance. Skilled in client relations, budgeting, and cross-functional collaboration. PROJECTS & ADDITIONAL BACKGROUND
W R I T I N G W O R K S H O P 2 0 2 2 - 2 0 2 5
Launched & facilitated my own writer’s workshop for women F I N A N C I A L L I T E R A C Y F O R V E T E R A N S C O M M U N I T Y 2 0 2 2 Facilitated a financial literacy workshop for elders & veterans WORK EXPERIENCE- CONTINUED
O F F I C E M A N A G E R / F R O N T D E S K
Glow Aesthetics June 2016 - Aug 2017
Directed home healthcare operations, ensuring exceptional service delivery and regulatory compliance.
Managed a team of healthcare professionals, overseeing training and standards of care.
Oversaw budgeting, resource allocation, and scheduling, maximizing productivity and efficiency.
Developed promotional strategies and managed staffing, including hiring, training, and scheduling.
Handled customer service initiatives, enhancing client satisfaction and loyalty.
Administrative Consultant
LUCILLE THOMAS-MENARD
S K I L L S
Conflict resolution
Office Management
Regulatory Compliance
Customer & Partner Relations
Medical Terminology (Certified)
R E F E R E N C E S
Kenneth Lund
Known: 3 years
*********@*****.***
Phone: 614-***-****
L A N G U A G E S
English (Fluent)
French (Fluent)
Haitian Creole (Fluent)
Spanish (Beginner)
L I C E N S E D L O A N O R I G I N A T O R
Network Capital Funding Corp, Miami, FL May 2015 - May 2016 Analyzed loan applications, financial statements, and compliance documentation.
Partnered with loan officers and underwriters to ensure accurate and efficient loan processing.
Enhanced team performance with ongoing training and evaluations, boosting client satisfaction and retention.
Ensured regulatory compliance and quality assurance, elevating service standards across the organization.
O F F I C E A S S I S T A N T I I
Marina Mile Yachting Center, Ft Lauderdale, FL Jan 2014 - May 2015 Performed administrative duties, including filing, bookkeeping, and coordination with contractors.
Managed office documentation and maintained organized filing systems. Organized and managed confidential client records, maintaining high standards of ethics and confidentiality.
Supported executive team with strategic planning and outreach Enhanced team performance with ongoing training and evaluations, boosting client satisfaction and retention.
LucilleThomasMenard@gmail
l inkedin.com/in/lucille-
thomas-menard
C O N T A C T
Daphne Paul
Known: 10 years
Phone: 954-***-****
Athena Guice,
Sr. Program
Coordinator
Reproductive Health
Access Project
Known: 6 years
Athena@ReproductiveA
ccess.org
Contact this candidate