Data Entry Customer Service

Resume of Louisa Pavol

SUMMARY

Detail oriented and organized Accounting Clerk specializing in Account Reconciliation. Also known for providing excellent Customer Service. Reliable and dedicated professional who enjoys working with computers, problem solving, and seeing projects through to completion.

EXPERIENCE

Easter Seals – East Brunswick, NJ

Data Entry Specialist - Temporary Position 8/2019 – 11/2019

Enter in back-logged client checks, payments, demographics, payroll hours (the assignment will be completed once all checks and payments have been entered).

Chubb & Son – Whitehouse Station

Policy Processing Clerk – Temporary Position 3/2019 – 7/2019

Established, maintained, and updated policy files, databases, records, and other documents for recurring internal reports and gathered information and took each file from sale to closing.

Verizon – Warren, NJ 11/2018 – 12/2018 Admin Support Clerk - II - Temporary Position Purged 145 file cabinets filled with thousands of Environmental Health & Safety records for shredding or for boxing up for Verizon headquarters facility in Basking Ridge or for the Iron Mountain Storage Facility.

Verizon – Bedminster, NJ 3/2018 – 8/2018

Legal Consultant II - Temporary Position

Assisted Billing Analyst with data entry, filing, copying, mailing, and other clerical duties.

Bank of America – Various locations, NJ 10/2017 - 12/2017

Inspection Specialist - Temporary Position

Investigated lockboxes making sure contracts were acceptable and complete and reporting those that were not.

Worked at various Bank of America locations in NJ under tight bank security verifying customer’s lockbox contracts and comparing them to the Bank of America master database report making sure everything matched. Any discrepancies found were written up and submitted to the proper authority.

Chubb & Son – Whitehouse Station, NJ 10/2006 - 9/2016

Loss Data Processor - Permanent Position

Supported the Data Solutions Unit processing various insurance claims in databases using the “Access” system which included reserve changes, payments, receipts, claim closings and corrections. Also wrote procedures and created central records and retention file.

Supported the Deductible Billing Unit which included backing out Chubb funds regarding refunds, stop payments, voids, and corrections.

Supported the Activities Committee by organizing and leading monthly/annual corporate events supplying decorations, costumes, props, etc. which is an area of expertise.

Account Specialist - Temporary Position 1/2006 - 9/2006

Responsibility included updating Recon and Riskmaster systems; Iclaims and Escheat systems; completing reconciliations, contacting and informing clients on accounts

Merrill Lynch – Somerset and Hopewell NJ 1998 - 2002

Senior Account Representative - Permanent Position

Received and batched employee deposits via cashiering window and mail.

Monitored, reconciled, and audited the US Treasury and Bank Reclaim ledger. Maintained all ACH (Automated Clearing House) deposit processing.

Researched deposit problem requests and submitted online to Merrill Lynch’s research facility.

Printed check requests via the PC Checkwriter system.

Requested stop payments and voids on checks.

Accessed “in house” systems to obtain and process information and statements.

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