Data Entry Customer Service

Laura VENEGAS

*** ******* ****** · Point Comfort, TX 77978

***********@*****.*** · 361-***-****

Business Graduate with Real-World Grit & Versatility

Recent graduate with a Bachelor of Science in Business Administration and over 20 years of diverse, hands-on work experience—including roles in caregiving, HVAC, data entry, and team coordination. Brings a strong work ethic, resilience, and people-first mindset to every challenge. Eager to contribute to business, administrative, or client-facing roles with energy, professionalism, and life-tested insight.

Core Competencies

- Business Communication & Operations

- Team Leadership & Collaboration

- Project Planning & Organization

- Customer Service & Client Support

- Financial Literacy & Budget Awareness

- Microsoft Office (Excel, Word, PowerPoint)

- Data Entry & Documentation

- Problem Solving & Adaptability

- Conversational Spanish (currently studying)

Education

Bachelor of Science in Business Administration

Southern New Hampshire University (Online) — Graduated 2025

GPA: 3.25

High School Diploma

Calhoun High School — Graduated Early, 1997

Port Lavaca, TX

Certifications

- Certified Nursing Assistant (CNA) – Victoria College, 2000

- HVAC Certificate – Victoria College, 2005

Professional Experience

Caregiver – Private Clients, Point Comfort, TX

2018 – Present

- Provided daily care for elderly and disabled clients, including medication reminders, meal prep, and companionship

- Maintained client dignity and trust through empathetic, reliable service

HVAC Assistant – Independent Contractor, Texas

2016 – 2018

- Supported residential HVAC installation and diagnostics

- Communicated clearly with customers and handled site support and parts

Data Entry Clerk – Temporary Assignments, Various Locations

2012 – 2016

- Entered sensitive data accurately in fast-paced office environments

- Supported clerical and administrative teams on diverse tasks

Certified Nursing Assistant – Various Healthcare Facilities, TX

2008 – 2012

- Assisted patients with daily living, personal care, and recovery support

- Documented vitals and collaborated with nurses and families

Factory Operator – Manufacturing Plants

2000 – 2007

- Operated heavy equipment and performed routine inspections

- Promoted to senior team roles based on performance and work ethic

Cook & Cashier – Fast Food & Retail

1997 – 2000

- Delivered efficient customer service and trained new staff

- Balanced food prep with multitasking during peak hours

Additional Highlights

- Strong interpersonal skills from decades of client-facing roles

- Passion for business, community service, and continuous learning

- Exploring interests in AI, administration, and operational improvement

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